• Report: #918352
Complaint Review:

American Truck Group

  • Submitted: Fri, July 27, 2012
  • Updated: Fri, July 27, 2012

  • Reported By: shawnie — big sandy Tennessee United States of America
American Truck Group
Canal Road Gulfport, Mississippi United States of America

American Truck Group Lies and more lies, 50/50 warranty if a crock of crap Gulfport, Mississippi

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Please do not buy a truck from this company.  First they do not tell you anything about the $2800 tag and the $475 2290 untill after you sign the contract.  6 months into the agreement the clutches go out in the transmission.  We are in Pennsylvania and they want us to drive it or have it towed down to Gulfport MS for it to be covered under the 50/50 warranty.  We manage to drive it down to MS in 8th gear all the way!!!!! Spend 4 days there in the motel for them to fix it... OMG!!! What happens 30 days later, the sensors in the transmission go out in the middle of Atlanta GA. 

It will not leave 2 gear.  What do they tell us get it to them in MS for them to look at it and fix it for the 50/50!$665 later at Peterbilt of Atlanta we are back on the road........Our contract plainly states that if you are broke down get a written estimate faxed to them at one of their approved locations before repairs.  Well the only approved location is "THEIR d**n SHOP IN MS"........ They get you in there with all the good promises and as soon as you pull of their lot you are on your own..So unless you have thousands sitting in the bank go over the truck before you leave their shop because I gaurantee it you will be broke down within the first 6 months........

This report was posted on Ripoff Report on 07/27/2012 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-truck-group/gulfport-mississippi-/american-truck-group-lies-and-more-lies-5050-warranty-if-a-crock-of-crap-gulfport-miss-918352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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