Report: #1011208

Complaint Review: American Truck Showrooms

  • Submitted: Fri, February 08, 2013
  • Updated: Fri, February 08, 2013
  • Reported By: Former Customer — Newport News Virginia United States of America
  • American Truck Showrooms
    9140 Canal Road
    Gulfport, Mississippi
    United States of America

American Truck Showrooms American Truck Group Here is what a few of their other customers said after their experience. Google Reviews did not have any positive posts. Gulfport, Mississippi

Show customers why they should trust your business over your competitors...

Quality Poor to fair
This place is a nightmare. Check the Rip Off Report or the Mississippi BBB. Ask to see the contract they will want you to sign before you waste your time traveling to Gulfport. And they say at their rental company National Truck Funding they will work with you on your payment? That is true if working with you means taking everything and then asking for more. So ask them how much your weekly payment will be? You will be in the hole and have repo agents following you before you even get tagged and make your first run. My truck broke down on the trip home because they only patch the problems instead of repairing them. Why spend a bunch of money repairing what some sucker will because he thinks he has no other options. You may think that you are too smart to get screwed but you are not. They set you up to fail. So when you lose a whole bunch of your money and maybe other peoples to along with the truck remember I told you so.

Quality Poor to fair
I only wish I had googled this company before I wasted 3 days going down there. There were red flags that I didn't heed to because I wanted to believe in this company, but without a doubt I experienced corporate greed in it's purest form. What a bunch of crooks. I ended up not signing, thank God. I left there after 3 days of waiting and a broken deal on 3 trucks. They totally avoided telling me what my payments would be, and when it came time to sign. After 2 full days, I find out that my payments would be around $750.00 a week, per truck. Flabbergasted is an understatement. To add insult to injury, during the negotiations and before any signing was emminent, they told me-his name was J.C-that I needed to come up with a little more cash in order to sweeten the deal. I gave them an additional $1000.00 tch check, and after I refused to sign, they refused to give me the check back. They told me that it was deposited and they would have to mail it to me after the holidays. I still haven't recieved the check and now they keep hanging up on me and passing the buck whenever I call inquiring about my money. It's just unbelievable. If you're reading this, please take heed and stay away from there. They'll tell you they're there to help you but don't believe it. They are the epitome of Corporate greed.

Quality Poor to fair

This place is a joke 495.00 app fee 995.00 closeing cost then the down payment of what ever you are cost then the down payment of what ever you are looking at. I called them up about a truck they had in thier ad they said it was thier and told them I would be thier the next day to pay for it and do the paper work I call before I leave they say thier getting the truck ready for when I got thier well like all the other stories that truck was not thier nor was it comming so now they got me thier and I needed a truck and all they had was nothing of worth I had to settle for a truck with almost a million miles at 700.00 a week plus INS you have to get threw them and thier is no grace period if you are one day late its a 100.00 late fee miss two you are now in repo status and thats two weeks not two months and yes thier is a GPS tracking device on your truck so you always have to wonder if your truck is were you left it this place will not last forver because even pe0ple with bad credit are gonna start looking elsewere. start looking elsewere.

Quality Poor to fair
Lol you think I'm gonna fall for this again? Y'all are the most pitiful excuse for a truck dealer there has ever been. It amazes me how you people sleep at night. I have had one problem after another. In the 4 months I have had this truck I have spent about 2 actually working. The rest of the time I set at home wondering how I would pay my bills. If only I had known the reputation you have I would have never set foot on your junk yard or gave you my hard earned money for a worn truck with more problems than one could imagine. I guess when the BBB has given you a F for a rating you can't expect much. If I had only known. It is sad to see you are still advertising the same trucks in Truck Paper you did 6 months ago. I believe there iks such a thing as false advertising. What are you to busy screwing people out of money that you can't update your ad. That is pathetic. My stomach turns every time I think about y'all. O by the way where are the mantinence records I was supposed to get? I will tell you where they are you don't have any. You have no idea what kind of product you are selling. You know nothing about mantinence records. Your company is built on lies from the false advertising to your forked tounge salesman. It disgust me to think of all the people who lost everything because of your company. And to believe you have the audacity to send me an email advertising your junk? Well let me say this unless you want to do the right thing and listen to an unsatisfied customer and make him happy then don't send me anymore of your pathetic emails as I wouldn't buy a truck if it were made made out of gold!!! You will pay for the way you treat people on this earth. All of those broken dreams you will answer for!!! So the next time you talk some poor Joe into buying a truck from you ask yourself this.. What if this were me? What if this were my dream? And how about all my family I have to take care of? Chances are you probably woulnt want to be Joe. What I am saying is if you have one shred of decentcy in you body then you will stop what you are doing and right this wrong. I know I speak for a lot of people when I say this.. Your former customer

Quality Poor to fair
please dont even think about it this place suck they RIP people off in thise place first they ask you for a $500 + a $989 just for qualification which they wont tell you how you going to be pay monthly intel you put they donw payment donw then they told all those money are none refunable if you dont sing the contrac which could be $2300 in my case a week for a 1996 volvo please dont even call those people .please I been a victime my self and I dont want you to be next

Quality Poor to fair
They rip me off for almost 10, 000 I want my money back.. Totally rip off Warning do not use this company find a truck else where.

Overall Poor to fair
First gave them $500 for a secured slot to get a truck. Then drove 860 miles to look at a truck with intent to buy. Very disappointed with truck, they did almost all repairs that we requested. Waited almost 3 days for truck to be ready. BC they won't negotiate terms until very end. Went in to sign paper work and that's when we were told it would be $740/week. And thats for an 05 KW W900L. That's absolutely ridiculous. For that kind of money we can get a new truck with a 140 inch sleeper. If you buy a truck from this place then you deserve what you got coming.
Disliked: Their goal is to rip you off with their "so called investers"

Overall Poor to fair
Total RIP OFF!! They never tell you how much your payments will be until you are to go and sign the paperwork.....and your payments are per week!! The trucks have many repairs issues and if you don't do the work in there site they will not cover expenses. They are a total rip off and just out to make money on people with bad credit. At the end of the year you must come up with the full amount of the truck and if not you will be stuck with that outrages weekly payment. Don't be a fool and be pulled into there scam.
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This report was posted on Ripoff Report on 02/08/2013 10:11 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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