Andersen Windows Andersen windows will not honor their warranty for defective windows! Topsfield Massachusetts

We installed 3 very large, very expensive, Andersen windows in our home a couple of years ago. From the time they were installed, the seal on the glass did not appear to be holding, as we acquired condesation on all 6 large window panes constantly (inside and out).  We have Andersen windows in all the other windows of our home, half of them facing the same general direction (sun, moisture, etc.) as these three new ones. We have never had an issue with excess condensation before. 

After reaching out to Andersen multiple times, with hours spent on the phone, they absolutely refuse to consider this issue as having anything to do with these defective windows.  Therefore, they will not honor their warranty for these windows.  We had always recommended them in the past, but no longer. I am astounded at how many other consumers have had similar complaints for this company in terms of not honoring their warranty. 

Beware the consumer who purchasse these!