• Report: #935444
Complaint Review:

Andersen Windows

  • Submitted: Fri, August 31, 2012
  • Updated: Fri, August 31, 2012

  • Reported By: Calvin — Bethesda Maryland U.S.A.
Andersen Windows
100 4th Ave, North Bayport, Minnesota United States of America

Andersen Windows Worthless Warranty Bayport, Minnesota

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When water from a storm filled window wells, the only barrier we had were the Andersen windows that were newly installed.  One window held up without problem, but the latch on a second window was defective and would not keep the window locked.  Water pushed the window open resulting in flooding.

When I contacted Andersen about the defective product, I was told this was not covered by the warranty.  Nothing, in fact, that was meaningful was covered, I found out, despite the language of the warranty which implied otherwise.  The Andersen representative was dismissive and merely said she was sorry for the loss but Andersen's defective window was not responsible.  

This report was posted on Ripoff Report on 08/31/2012 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/andersen-windows/bayport-minnesota-55003/andersen-windows-worthless-warranty-bayport-minnesota-935444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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