• Report: #1065364
Complaint Review:

Angie's List

  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: Michael — St. Louis Missouri
Angie's List
Internet USA

Angie's List Bait and Switch, BUYER BEWARE!  Internet

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I had a horrible experience with Angie's List. I was so dissatisfied that I am putting together a website about the experience and buying a domain name to publish it. If you read articles online about Angie's List always read the comments at the end. You will be very hard pressed to find any good comments at all about Angie's List. If you are a business and advertise there, they make you find a year contract. If you have any issues at all with your listing it seems from all the comments they rarely offer any help to fix it. Instead they seem to essentially thumb their nose at you and offer to charge you 35% of the remaining yearly contract fee if you want to get out. This amounts to holding damaged credit over your head if you don't pay the 35% of your annual contract for cancelling. In my opinion this is the source of the problem as it is an incentive for them to ignore service requests, and they seem to do so religiously judging by all the comments found online. In my case it was a typical "bait and switch" where the sales rep described a listing and placement that was substantially different from what I actually received (or didn't recieve). He promised to fix it repeatedly, and repeatedly apologized for the weeks and weeks that went by that it went unsolved. I was very nice with them, and offered them lots and lots of opportunities. Finally I felt obligated to start threatening to leave negative reviews and a BBB complaint. Their repsonse was to offer me to pay more money to them to cancel... so here goes. I'm now a passionate whistleblower. Just look at their many BBB complaints and you'll get a pretty good idea how they do business. BUYER BEWARE!

This report was posted on Ripoff Report on 07/08/2013 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/angies-list/internet/angies-list-bait-and-switch-buyer-bewarenbsp-internet-1065364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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