• Report: #363572
Complaint Review:

Ashley Furniture Store

  • Submitted: Sat, August 16, 2008
  • Updated: Sat, August 16, 2008

  • Reported By:Ashburn Virginia
Ashley Furniture Store
839 N Alafaya Trl Orlando, Florida U.S.A.

Ashley Furniture Store This company tricked me and made me paid $1,900 in interest charge after I paid my balance! Orlando Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I can explain my problem with Ashley by shoing the letter I sent to them and never heard back from any one at the company!

Ashley Furniture Store 05/09/2008
839 N Alafaya Trl, Orlando, FL 32828


Back Billed Interest Dispute.

When we came to your Ashley to buy a new furniture we were happy with the company, the sales person, the product and the 0.00% financing was very attractive to us since we were moving to a new house, we didn't know about the Back Billed Interest, it didn't show in the paper work at the time I signed, we feel that we got tricked by the presentation and the miss leading contract that didn't mention the charge back on the unpaid balance by the end of the time period. We tried to solve the problem with CitiBank but they refuse our request and that is why we are coming back to your store to solve it for us.

If you look closely at our account you will see that we paid the full amount after we received the Back Billed Interest that was added on our bill otherwise we didn't know that we needed to pay it before, the bank told us that it was stated in all the bills but we never thought that your company will do something like that and all we did for 18 months is paying some of the amount due.

We can go the other way to solve this issue but we prefer to solve it in a friendly manner and we hope we can.

Account Number: XXXX-XXXX-XXXX-5520 We are hiding the account number for security reasons, but in the real letter we sent the right number.

Please note that this is my second letter to your company regarding this issue, first one was sent by an Email.

Ashburn, Virginia

This report was posted on Ripoff Report on 08/16/2008 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ashley-furniture-store/orlando-florida-32828/ashley-furniture-store-this-company-tricked-me-and-made-me-paid-1900-in-interest-charge-363572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Ashley Furniture Store

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?