• Report: #1037005
Complaint Review:

Asurion insurance

  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: Ruth — San Clemente California
Asurion insurance
648 Grass,ere park Nashville, Tennessee United States of America

Asurion insurance Verizon insurer Charged me for a broken phone I sent back in their labeled box Nashville, Tennessee

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My daughters phone was stolen I called Asurion for a replacement. It was $200 to replace the I phone 4 GS. They sent a new one which was broken. They claimed that couldn't be true all phones go thru a quality control. I replied , it must've been human error because this one doesn't work. So after battling with them I got a customer rep that sent a new one.

3days later I dropped in a US postal mailbox in the labeled return box. I just received a $300 charge on my credit card they are saying they never received it. I am furious. I have never been one to want to sue anyone but there is a racquet going on.

I googled Asurion lawsuits after I filed a complaint with my credit card company and was amazed at all the wrong doing that has occurred .. Oddly enough this happened to a girlfriend of mine. What are the odds? This is obviously happening a lot and they should not get away with it.

This report was posted on Ripoff Report on 03/22/2013 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/asurion-insurance/nashville-tennessee-37211/asurion-insurance-verizon-insurer-charged-me-for-a-broken-phone-i-sent-back-in-their-label-1037005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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