Report: #1099975

Complaint Review: AuraVie

  • Submitted: Sat, November 16, 2013
  • Updated: Sat, November 16, 2013
  • Reported By: Ellen — Warrensburg Missouri
  • AuraVie

    Van Nuys, California

AuraVie Dellure Deceptive Advertising Van Nuys California

Show customers why they should trust your business over your competitors...

 I ordered so called "free" samples from the company Auravie/Dellure in Van Nuys CA. When reading the instructions in the package I noticed that it said I would be billed $98 monthly from the card I used to pay the shipping charges!  Needless to say, I was not pleased.  I called the customer service number and was tersely told that I should return everything if I did not want to use their product and be billed monthly. I did so, except for two opened containers, which I will use. My bank is very good about followup on disputed charges, so I'm going to be watching this carefully.  As far as I could see, there was nothing in the signup process that indicated a monthly charge.

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