Balboa Insurance Group Balboa does not recognize same sex couples. Irvine, California

Our account rep told us that the check had been put on hold for further investigation and was not able to supply any reason as to why. We called around a bit more within the company and a customer service rep told us that our claim was put back into investigation because my husband and I are not considered to be spouses in the state of Georgia... so they were going back through and removing anything that I paid for. Not only has Balboa taken our money for 10 years but now they throw in the offense of using Georgia's homophobic laws to not pay us. This was our first claim in 10 years... and it was for roughly $6,000 dollars. 

I will also note that in our policy it says that the spouse of the policy holder is covered. Nowhere in that policy does it directly dicate how a person is considered a spouse. 

If you have Balboa as your renters insurance company it would behoove you to move your policy elsewhere. Gay or straight your best interests are not in mind, and if you are a gay couple thinking that you will be protected should something happen it is best you move on to another company.