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Report: #1468535

Complaint Review: Bella Radiance -

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  • Reported By: Marsha — HAGERSTOWN United States
  • Author Confirmed What's this?
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  • Bella Radiance United States

Bella Radiance Skin Glow Fraudulent ad, up-ordering, no contact info Internet

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I ordered a trial size of Bella Radiance/Skin Glow Face Serum online based on an article that it was 'owned' by Savannah Guthrie of the Today Show.  The webside added products to my order without my knowledge - to the tune of $24 plus.  The site does not allow you to go back to correct 'errors', nor does it give a contact address.

I did a search.  Ms. Guthrie has nothing to do with the company.  The emails sent me by Bella Radiance had typos and a no reply address.  After hours of research, I still cannot find an address or phone number for the company.  I contacted my bank, closed my credit card account. Unfortunately, the company had already charged two items to my account.  They will be debated.

My advice, don't order anything online if you cannot verify the validity of the company or its claims/endorsements.

This report was posted on Ripoff Report on 11/30/2018 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-radiance/bella-radiance-skin-glow-fraudulent-ad-up-ordering-no-contact-info-internet-1468535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1, Report #1473918
Feb 20 2019
09:10 PM
Bella Radiance Face Cream I took advantage of trying Bella Radiance Face Cream and Eye Cream as a Trial Basis, which was to be Free except for paying the S/H costs. I did so with my Debit Card Paid $4.97 & $4.94. About a week later I received the items, however there were NO paper work what so ever included. Odessa, Basalt Florida, Colorado
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2, Report #1472413
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Dermaglow (Bella Radiance) Said I had a 14 day free trial, when ordered over the phone. Paid on 1/10/19, rec product on 1/15/19, they took 88.36 out of my account on 1/24. Arizona
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3, Report #1469990
Dec 20 2018
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Bella Radiance Becky #443 Phone # 8778000307 On 10 /29/2018 $4.97 and $4.97 Was asked if I wanted 2 trials. Was deducted from my debit account for a trial facial cream On Sunday 11/11/2018 $88 and $89 was deducted from my debit account without my permission . I tried to get my bank involved the 12 of November 2018 and they cancelled my card to prevent continued monthly withdrawals I called the company and talked to Becky #443 with Bella Radiance, they calmed 11 days had gone by and my trial was over and couldn't get my money back even thou I requested to send the product unopened. BEWARE THIS IS A SCAM !! Nowhere in the ad was there a time period for the trial BLAKE SHELTONS WIFE IS THE SPOKESPERSON FOR THEM Internet
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Bella Radiance, DH Systems Inc. Happy Face Healthy Face Made Pure Skin Health Younger Skin Bella Radiance ordered sample product for 5.95, TWO PAGES OF FINE PRINT cANCEL OR CHARGED $89.00. Billed under another name, didn't know what it was 2x89.00. Filed complaine so I was Blacklisted No refund and Can't return product even tho it was less that 30 day time period! Phoenix Arizona
5, Report #1469112
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Bella radiance I saw a advertisement for this product to try it just pay shipping so i paid 4.97 twice for the moisture and the eye cream. It said nothing about a trial or paying more later. They just charged me 88.97 to my checking account through my debit card and i called to get a refund cause i didnt approve it and didnt want it i even said i would send the stuff back and they refused to send me back my money. They said i approved it when i paid the shipment. They did it to me without my permission and i want my money back. White pigeon Michigan
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Bella radiance Had free sample for shipping cost $5.95 then sign you up for auto charge of $94.87 per month Internet
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