Complaint Review: Best Buy / HRS USA - Topeka Kansas
- Best Buy / HRS USA Topeka, Kansas U.S.A.
- Phone:
- Web:
- Category: Financial Services
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I purchased a computer for my daugter's high school graduation. Best Buy was only to happy to set up a credit card for me. At the time everything was great.
Then, when I tried to collect on the promotional parts of this particular computer, I couldn't. I was suppossed to have gotten 1 year free MSN Internet service, but I couldn't, because I didn't have a Visa or MasterCard and they wouldn't accept their own Best Buy Card. Then I had upgraded the printer with the computer and the sales rep. assured me that it would still qualify for the rebate/promo of $100. But, guess what it didn't.
Now, on to the credit card. I was suppossed to have 6 months, no interest. DIDN'T GET IT. I cannot make payments in the store. And even if you mail your payment in a week ahead of time, they don't receive it in time and you get charged $25.00 fee. I am trying to pay off the balance. I made an enormous payment of $1270.00 last month, my balance is just over $200.00 and my monthly payment is more than it has been. It is now $61.00. When I called them, they said the payment went down. However, they neglect to tell you that if you get a late charge on you account, that adds an additional $10.00 to the monthly payment.
Do not get caught up in Best Buy's or HRS USA's "trap"
This report was posted on Ripoff Report on 11/15/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-hrs-usa/topeka-kansas-66617/best-buyhrs-usa-credit-card-ripoff-rebuttal-7836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 0
AUTHOR: - ()
SUBMITTED: Monday, December 03, 2001
This email is a rebuttal to RipOff #7836.
It was sent by Tameka Pace at tisha261@hotmail.com.
Best Buy/HRS USA credit card ripoff (#7836)
They filed the following rebuttal to the above Rip-Off Report:
Their email: tisha261@hotmail.com
Their name: Tameka Pace
Their phone number: 770-968-0884
Their relationship to the company: Supporter
Rebuttal:
Best Buy/HRS credit card is not a rip off, if you would pay your bill on time you would not have any problems. I have a Best Buy card and have not had any problems. I have bought a computer package, a large screen TV and other items with no problem.
#3 0
AUTHOR: - ()
SUBMITTED: Thursday, November 15, 2001
#2 0
AUTHOR: - ()
SUBMITTED: Thursday, November 15, 2001
#1 0
AUTHOR: - ()
SUBMITTED: Thursday, November 15, 2001
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