Report: #1211688

Complaint Review: Boost Mobile - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 25, 2015
Updated: Mon, March 16, 2015
Reported By: nikki — Wisconsin

Author Not Confirmed

Why?

Boost Mobile Internet USA

Phone:
Web: www.boostmobile.com
Category: Cellular Phone Companies

Boost Mobile DO NOT BUY A NEW PHONE AND TRY TO TRANSFER YOUR BALANCE GREEN BAY Internet

*Consumer Suggestion: payment

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3 DAYS AGO I PAID FOR BOOST MOBILES $35 UNLIMITED MONTHLY PLAN, TODAY I BOUGHT A NEW PHONE AND TRYED TO SWITCH MY $35 PLAN TO MY NEW PHONE AND BOOST REPS (THAT CANT EVEN SPEAK ENGLISH) TOLD ME "WE APPOLIGIZE BUT YOUR BALANCE IS LOST AND CANNOT BE TRANSFERED!! WHAT A SCAM! SO I JUST SPENT OVER $180 ON A NEW PHONE AND JUST PAID FOR A MONTHS SERVICE AND NOW THEY ARE TELLING ME THAT MY BALANCE CANNOT BE TRANSFERRED WOW! GUESS WHOS SWITCHING TO A NEW COMPANY! I AM SO SICK AND TIRED OF BOOST THEIR CUSTOMER SERVICE PEOPLE SUCK DO NOT CARE ABOUT THEIR CUSTOMERS IN ANY WAY AND HAVE SCREWED ME OVER 3 TIMES NOW REGARDING BALANCES SO I HAVE LOST OUT ON WAY TOO MUCH MONEY TO KEEP PLAYING GAMES WITH THIS VERY POORLY RAN COMPANY!!!!

*I WOULD NEVER RECOMMEND BOOST MOBILE TO ANYONE UNLESS YOU LIKE GETTING SCREWED OVER !!!!!

This report was posted on Ripoff Report on 02/25/2015 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boost-mobile/internet/boost-mobile-do-not-buy-a-new-phone-and-try-to-transfer-your-balance-green-bay-internet-1211688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

payment

AUTHOR: satin6666 - ()

SUBMITTED: Monday, March 16, 2015

POSTED: Monday, March 16, 2015

First off you don't need to call CSR to transfer your phone. You can do it online or via phone. Second, boost does not just lose your payment if you have your reciept or confirmation code they can verify your payment. Sounds like you are trying to get cell service for free. And last it has happen to you for the third time you need to move on to another provider becauase you are trying to give Boost Mobile (sprint) a bad name. The best advise pay your bill and not spent it on stupid things and try to get the tax payers to float your bills.

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