Report: #730618

Complaint Review: Boost Mobile/Sprint

  • Submitted: Wed, May 18, 2011
  • Updated: Wed, May 18, 2011
  • Reported By: Tim — United States of America
  • Boost Mobile/Sprint

    United States of America

Boost Mobile/Sprint Purchase phone 49.99 purchased 50.00 for prepaid plan. Boost says no money on account but we just got the phone and 8 hours later they are telling us we need to add more money. We calling no customer Internet

*Consumer Comment: File a dispute

Show customers why they should trust your business over your competitors...

Purchase new pay as you go phone $49.00 from Radio Shack with a Boost Mobile plan. We applied $50 for the prepaid minutes. We purchased the phone 5/13/2011 am. 5/13/2011 we tried to make a call but phone said we needed to add more money to the phone. Question? what happened to the $50 I placed on the phone. When taking the phone back to Radio Shack they were happy to take the phone back and to return our money since it was a cash transaction. Boost is say no refund...but what happened to our $50 dollars prepaid minutes?? You cannot reach a customer service person a Boost. I spent an hour and 20 mintues and counting and finally I am calling Sprint and still stuggling.

Basically Boost stole $50.00 from me.

Boycott Boost and Sprint.
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This report was posted on Ripoff Report on 05/18/2011 09:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

File a dispute

AUTHOR: mr rik - (USA)

with the credit card company asap!
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