Burger King The worst workers on earth! Columbia Falls Montana

 I have worked for Burger King and the one we have in this town is awesome...clean, friendly, & great customer service. The one in the next county over is a huge mess. Poor customer service, not clean, & the employees are pathetic.

I was very upset at how that store was with customer service. I fell in the parking lot and we had to wait a good 20 minutes for the manager to come talk to us. He didn't do much of anything & said that we had to wait for the next manager to come in 3 hours later. Not only did that make me upset but she was 30 minutes late. When she did come speek with us she told us that I didn't need to wait for her, I should have gone right to the hospital. She didn't even seem to care when we told her what the other manager said.

After several hours at the hospital ( xrays, ct scan etc.) I came out with a cuncussion, a hematoma in my face, several open wounds and a major sprained ancle. It took the head office in Miami a week to call me. When I talked to them they were not happy with the way I was treated after the fall. They were upset that they didn't even ask to call rescue or anything...didn't even offer me a drink while waiting for the next manager to come in.

So please don't let one store spoil your thoughts about the entire chain. Not all of them are bad, every store chain has good and bad locations.

Unfortunately, Burger King workers such as myself and my fellow employees are not treated with any ounce of respect, be it from the customers or their managers. That is what I am guessing could have been part of the problem with your visit. (I am not saying you were disrespectful in any way.) The people at that particular Burger King are day shift employees -- which means most of them were there for the breakfast rush and the lunch rush. After the lunch rush things slow down considerably until five o'clock, when it is time for the dinner rush, which may have been why there were no other cars in the parking lot.

I know for a fact, because I have been both a day shift employee and a night shift employee, that after the lunch rush is over, it seems like it is a big load off of your shoulders, and the majority of us do sit down and take a break. Most Burger Kings average serving over 100 cars in the drive-thru, and the employees are pressed to get the cars moving at under 2 minutes. We are always moving, faster, faster, faster! We are always responding to questions like "Where's my sandwich?" and "Why is this car at a minute forty!" Not to mention during this time we do deal with idiotic customers who try to lie about having an order wrong, or ask questions about things that they can see for themself on the menu board. There's also an abundance of rude customers who just want to complain about anything they can, and will do exactly that. After dealing with all of these people, it feels nice to just sit down and take a break.

The shift break is at four o'clock. Because you were there at three thirty, I am almost certain that the employees were not concerned with customer service, they probably just wanted to go home. And after working in such a crummy place, I can't blame them.

And I am sorry, but don't you think you are nit-picking a little bit? Why are you concerned with the way the manager was speaking to his/her employee? And don't you think after hearing the way the employee was spoken to, you might be able to understand a little bit about why they were so uncourtieous? Not only that, but do you honestly need to be greeted with a "welcome to Burger King" and a great big smile every time you walk in the door? Sometimes it just doesn't happen. There's no need to get so upset because someone didn't smile at you today.

The order being wrong is just as much the employees fault as it is yours. They should've paid more attention while you were ordering, yes. However, our meals vary significantly in price, and most customers would've caught that difference before paying. If repeating the order back to you was such a concern, then why didn't you ask? The employee would've repeated it back to you if only you had asked.

What the employees do after you have ordered your food does not seem like it should be any of your concern. Whether they sat back down, got in a car, or sneezed...it has nothing to do with your order, and again this goes back to nit-picking. The employees are not provided with "Burger King" jackets, so which jacket would you have preferred the young man use? Would you have let him borrow your jacket if the chains on his offended you so much? I didn't think so. And where would you have wanted them to smoke? Inside beside you and your children or outside, away from your family?

And now my favorite part--the McJobs. You know...the more and more I read your statement, the more and more I view you as the kind of customer who will just complain about anything that they please. This "d**n McJob" is helping put me through d**n nursing school, and considering I've worked there for three years and can just about guess which kind of person you are, I am not sorry at all about the way you were treated. You are the kind of person that views fast food workers as people that are underneath you, and generally we pick up on that right away. I am almost 100% sure that is the way that you acted when you visited that Burger King. You had better hope that none of those kids are going to nursing school or the police academy or anything else where you might see them again...because I know that karma's a b***h, and one day you may find that out, too.

Oh, and about the toilet seat being broken and needing replaced, that has absolutely nothing to do with any of the people that were there. That is all the district supervisors responsibility. Not only does the district have to go and buy the part, he has to find someone to put it on. So unless you wanted to do it, stop your pointing the finger at others and maybe you should take a look at yourself.

Im fairly certain your business will not be missed.

Unfortunately, Burger King workers such as myself and my fellow employees are not treated with any ounce of respect, be it from the customers or their managers. That is what I am guessing could have been part of the problem with your visit. (I am not saying you were disrespectful in any way.) The people at that particular Burger King are day shift employees -- which means most of them were there for the breakfast rush and the lunch rush. After the lunch rush things slow down considerably until five o'clock, when it is time for the dinner rush, which may have been why there were no other cars in the parking lot.

I know for a fact, because I have been both a day shift employee and a night shift employee, that after the lunch rush is over, it seems like it is a big load off of your shoulders, and the majority of us do sit down and take a break. Most Burger Kings average serving over 100 cars in the drive-thru, and the employees are pressed to get the cars moving at under 2 minutes. We are always moving, faster, faster, faster! We are always responding to questions like "Where's my sandwich?" and "Why is this car at a minute forty!" Not to mention during this time we do deal with idiotic customers who try to lie about having an order wrong, or ask questions about things that they can see for themself on the menu board. There's also an abundance of rude customers who just want to complain about anything they can, and will do exactly that. After dealing with all of these people, it feels nice to just sit down and take a break.

The shift break is at four o'clock. Because you were there at three thirty, I am almost certain that the employees were not concerned with customer service, they probably just wanted to go home. And after working in such a crummy place, I can't blame them.

And I am sorry, but don't you think you are nit-picking a little bit? Why are you concerned with the way the manager was speaking to his/her employee? And don't you think after hearing the way the employee was spoken to, you might be able to understand a little bit about why they were so uncourtieous? Not only that, but do you honestly need to be greeted with a "welcome to Burger King" and a great big smile every time you walk in the door? Sometimes it just doesn't happen. There's no need to get so upset because someone didn't smile at you today.

The order being wrong is just as much the employees fault as it is yours. They should've paid more attention while you were ordering, yes. However, our meals vary significantly in price, and most customers would've caught that difference before paying. If repeating the order back to you was such a concern, then why didn't you ask? The employee would've repeated it back to you if only you had asked.

What the employees do after you have ordered your food does not seem like it should be any of your concern. Whether they sat back down, got in a car, or sneezed...it has nothing to do with your order, and again this goes back to nit-picking. The employees are not provided with "Burger King" jackets, so which jacket would you have preferred the young man use? Would you have let him borrow your jacket if the chains on his offended you so much? I didn't think so. And where would you have wanted them to smoke? Inside beside you and your children or outside, away from your family?

And now my favorite part--the McJobs. You know...the more and more I read your statement, the more and more I view you as the kind of customer who will just complain about anything that they please. This "d**n McJob" is helping put me through d**n nursing school, and considering I've worked there for three years and can just about guess which kind of person you are, I am not sorry at all about the way you were treated. You are the kind of person that views fast food workers as people that are underneath you, and generally we pick up on that right away. I am almost 100% sure that is the way that you acted when you visited that Burger King. You had better hope that none of those kids are going to nursing school or the police academy or anything else where you might see them again...because I know that karma's a b***h, and one day you may find that out, too.

Oh, and about the toilet seat being broken and needing replaced, that has absolutely nothing to do with any of the people that were there. That is all the district supervisors responsibility. Not only does the district have to go and buy the part, he has to find someone to put it on. So unless you wanted to do it, stop your pointing the finger at others and maybe you should take a look at yourself.

Im fairly certain your business will not be missed.

Unfortunately, Burger King workers such as myself and my fellow employees are not treated with any ounce of respect, be it from the customers or their managers. That is what I am guessing could have been part of the problem with your visit. (I am not saying you were disrespectful in any way.) The people at that particular Burger King are day shift employees -- which means most of them were there for the breakfast rush and the lunch rush. After the lunch rush things slow down considerably until five o'clock, when it is time for the dinner rush, which may have been why there were no other cars in the parking lot.

I know for a fact, because I have been both a day shift employee and a night shift employee, that after the lunch rush is over, it seems like it is a big load off of your shoulders, and the majority of us do sit down and take a break. Most Burger Kings average serving over 100 cars in the drive-thru, and the employees are pressed to get the cars moving at under 2 minutes. We are always moving, faster, faster, faster! We are always responding to questions like "Where's my sandwich?" and "Why is this car at a minute forty!" Not to mention during this time we do deal with idiotic customers who try to lie about having an order wrong, or ask questions about things that they can see for themself on the menu board. There's also an abundance of rude customers who just want to complain about anything they can, and will do exactly that. After dealing with all of these people, it feels nice to just sit down and take a break.

The shift break is at four o'clock. Because you were there at three thirty, I am almost certain that the employees were not concerned with customer service, they probably just wanted to go home. And after working in such a crummy place, I can't blame them.

And I am sorry, but don't you think you are nit-picking a little bit? Why are you concerned with the way the manager was speaking to his/her employee? And don't you think after hearing the way the employee was spoken to, you might be able to understand a little bit about why they were so uncourtieous? Not only that, but do you honestly need to be greeted with a "welcome to Burger King" and a great big smile every time you walk in the door? Sometimes it just doesn't happen. There's no need to get so upset because someone didn't smile at you today.

The order being wrong is just as much the employees fault as it is yours. They should've paid more attention while you were ordering, yes. However, our meals vary significantly in price, and most customers would've caught that difference before paying. If repeating the order back to you was such a concern, then why didn't you ask? The employee would've repeated it back to you if only you had asked.

What the employees do after you have ordered your food does not seem like it should be any of your concern. Whether they sat back down, got in a car, or sneezed...it has nothing to do with your order, and again this goes back to nit-picking. The employees are not provided with "Burger King" jackets, so which jacket would you have preferred the young man use? Would you have let him borrow your jacket if the chains on his offended you so much? I didn't think so. And where would you have wanted them to smoke? Inside beside you and your children or outside, away from your family?

And now my favorite part--the McJobs. You know...the more and more I read your statement, the more and more I view you as the kind of customer who will just complain about anything that they please. This "d**n McJob" is helping put me through d**n nursing school, and considering I've worked there for three years and can just about guess which kind of person you are, I am not sorry at all about the way you were treated. You are the kind of person that views fast food workers as people that are underneath you, and generally we pick up on that right away. I am almost 100% sure that is the way that you acted when you visited that Burger King. You had better hope that none of those kids are going to nursing school or the police academy or anything else where you might see them again...because I know that karma's a b***h, and one day you may find that out, too.

Oh, and about the toilet seat being broken and needing replaced, that has absolutely nothing to do with any of the people that were there. That is all the district supervisors responsibility. Not only does the district have to go and buy the part, he has to find someone to put it on. So unless you wanted to do it, stop your pointing the finger at others and maybe you should take a look at yourself.

Im fairly certain your business will not be missed.

Unfortunately, Burger King workers such as myself and my fellow employees are not treated with any ounce of respect, be it from the customers or their managers. That is what I am guessing could have been part of the problem with your visit. (I am not saying you were disrespectful in any way.) The people at that particular Burger King are day shift employees -- which means most of them were there for the breakfast rush and the lunch rush. After the lunch rush things slow down considerably until five o'clock, when it is time for the dinner rush, which may have been why there were no other cars in the parking lot.

I know for a fact, because I have been both a day shift employee and a night shift employee, that after the lunch rush is over, it seems like it is a big load off of your shoulders, and the majority of us do sit down and take a break. Most Burger Kings average serving over 100 cars in the drive-thru, and the employees are pressed to get the cars moving at under 2 minutes. We are always moving, faster, faster, faster! We are always responding to questions like "Where's my sandwich?" and "Why is this car at a minute forty!" Not to mention during this time we do deal with idiotic customers who try to lie about having an order wrong, or ask questions about things that they can see for themself on the menu board. There's also an abundance of rude customers who just want to complain about anything they can, and will do exactly that. After dealing with all of these people, it feels nice to just sit down and take a break.

The shift break is at four o'clock. Because you were there at three thirty, I am almost certain that the employees were not concerned with customer service, they probably just wanted to go home. And after working in such a crummy place, I can't blame them.

And I am sorry, but don't you think you are nit-picking a little bit? Why are you concerned with the way the manager was speaking to his/her employee? And don't you think after hearing the way the employee was spoken to, you might be able to understand a little bit about why they were so uncourtieous? Not only that, but do you honestly need to be greeted with a "welcome to Burger King" and a great big smile every time you walk in the door? Sometimes it just doesn't happen. There's no need to get so upset because someone didn't smile at you today.

The order being wrong is just as much the employees fault as it is yours. They should've paid more attention while you were ordering, yes. However, our meals vary significantly in price, and most customers would've caught that difference before paying. If repeating the order back to you was such a concern, then why didn't you ask? The employee would've repeated it back to you if only you had asked.

What the employees do after you have ordered your food does not seem like it should be any of your concern. Whether they sat back down, got in a car, or sneezed...it has nothing to do with your order, and again this goes back to nit-picking. The employees are not provided with "Burger King" jackets, so which jacket would you have preferred the young man use? Would you have let him borrow your jacket if the chains on his offended you so much? I didn't think so. And where would you have wanted them to smoke? Inside beside you and your children or outside, away from your family?

And now my favorite part--the McJobs. You know...the more and more I read your statement, the more and more I view you as the kind of customer who will just complain about anything that they please. This "d**n McJob" is helping put me through d**n nursing school, and considering I've worked there for three years and can just about guess which kind of person you are, I am not sorry at all about the way you were treated. You are the kind of person that views fast food workers as people that are underneath you, and generally we pick up on that right away. I am almost 100% sure that is the way that you acted when you visited that Burger King. You had better hope that none of those kids are going to nursing school or the police academy or anything else where you might see them again...because I know that karma's a b***h, and one day you may find that out, too.

Oh, and about the toilet seat being broken and needing replaced, that has absolutely nothing to do with any of the people that were there. That is all the district supervisors responsibility. Not only does the district have to go and buy the part, he has to find someone to put it on. So unless you wanted to do it, stop your pointing the finger at others and maybe you should take a look at yourself.

Im fairly certain your business will not be missed.

Thats right; ALL of us have once in a while DROPPED food and picked it up from the floor n put it back in the burger which was sold to a customer; YEP!!!!!! even the manager, the store owner EVEN once spit on the cheese; this happens EVERYWHERE - including McDonalds, and not just BK - people lose their money, get crap food, and possibly get sick BECAUSE of the bacterium in the spit of the employee - thats BK for ya, get u sick BUT u will go back n buy the food cuz u cant cook or too lazy to!

Thats right; ALL of us have once in a while DROPPED food and picked it up from the floor n put it back in the burger which was sold to a customer; YEP!!!!!! even the manager, the store owner EVEN once spit on the cheese; this happens EVERYWHERE - including McDonalds, and not just BK - people lose their money, get crap food, and possibly get sick BECAUSE of the bacterium in the spit of the employee - thats BK for ya, get u sick BUT u will go back n buy the food cuz u cant cook or too lazy to!

Thats right; ALL of us have once in a while DROPPED food and picked it up from the floor n put it back in the burger which was sold to a customer; YEP!!!!!! even the manager, the store owner EVEN once spit on the cheese; this happens EVERYWHERE - including McDonalds, and not just BK - people lose their money, get crap food, and possibly get sick BECAUSE of the bacterium in the spit of the employee - thats BK for ya, get u sick BUT u will go back n buy the food cuz u cant cook or too lazy to!

Thats right; ALL of us have once in a while DROPPED food and picked it up from the floor n put it back in the burger which was sold to a customer; YEP!!!!!! even the manager, the store owner EVEN once spit on the cheese; this happens EVERYWHERE - including McDonalds, and not just BK - people lose their money, get crap food, and possibly get sick BECAUSE of the bacterium in the spit of the employee - thats BK for ya, get u sick BUT u will go back n buy the food cuz u cant cook or too lazy to!

Actually burger king at one time did have a burger holding procedure like that but very different. Currently and for the last few years all burgers are held hot after exiting the broiler and all pattys are held in a specially designed unit that holds in moisture and temperature, ALSO all burgers regardless are ONLY held for an avg of 30 minutes. There is no such thing as prepping in the morning. And yes every burger goes into a microwave because fo the fact that adding chilled lettuce mayo tomato onions pickles cheese and ketchup IMMEDIATELY lowers the temperature of a sandwich 15-20 degrees. Product is microwaved (the MEAT only) to raise the temperature higher in preperation of putting the chilled condiments on SO that the sandwich will not be ice cold on the voyage home.

I've noticed in my recent travels a LOT of BKs closed and boarded up. Not too surprising. I stopped eating at them years back when I found out they made their burgers in the morning and loaded them into warming bins until lunchtime. They would then make the burgers up and microwave them before handing them to the customer. Flame broiled my a*s.........

They've lost tremendous market share and the end is near for the remainder of the properties. Thank God.