cabinetsdirectrta.com STAY AWAY from CABINETSDIRECTRTA Chicago, Illinois

My nightmare began on February 2nd of 2013 when I placed $2000 order with cabinetsdirectrta.com that included a "free" shipping, of which I was reassured by Mike from sales department....Until I received bill from Fedex freight for a residential delivery. Even the delivery driver told me that it is company doing some "monkey business" so that I get charged extra....
The initial shipment was delayed for over a month. Multiple calls and e-mails on my part... The company never returns phone calls, their customer service is rude and next to non-existent. They take payment in full ahead and by e-check only. After they get cash- they stop responding to e-mails or phone calls. There are many serious complaints about this company on BBB website. Their business actually rated "F".
It is middle of April and I still did not get my order completed. So far I was lucky enough to get about 80% of what I was originally paying for.
Exhausting... The prices are attractive, but beware- it is a trap.