Report: #1042360

Complaint Review:

  • Submitted: Wed, April 10, 2013
  • Updated: Wed, April 10, 2013
  • Reported By: Maggy — Ohio
    203 N. LaSalle St. #2100
    Chicago, Illinois
    United States of America STAY AWAY from CABINETSDIRECTRTA Chicago, Illinois

Show customers why they should trust your business over your competitors...

My nightmare began on February 2nd of 2013 when I placed $2000 order with that included a "free" shipping, of which I was reassured by Mike from sales department....Until I received bill from Fedex freight for a residential delivery. Even the delivery driver told me that it is company doing some "monkey business" so that I get charged extra....
The initial shipment was delayed for over a month. Multiple calls and e-mails on my part... The company never returns phone calls, their customer service is rude and next to non-existent. They take payment in full ahead and by e-check only. After they get cash- they stop responding to e-mails or phone calls. There are many serious complaints about this company on BBB website. Their business actually rated "F".
It is middle of April and I still did not get my order completed. So far I was lucky enough to get about 80% of what I was originally paying for.
Exhausting... The prices are attractive, but beware- it is a trap.
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This report was posted on Ripoff Report on 04/10/2013 11:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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