• Report: #1191594
Complaint Review:

ShopRTACabinets

  • Submitted: Wed, November 26, 2014
  • Updated: Wed, November 26, 2014

  • Reported By: Patricia — Somerville Massachusetts
ShopRTACabinets
Internet USA

ShopRTACabinets cabinetsdirectrta.com, Frank Lamark Fraud, stole money from bank account, scam, supposedly sells kitchen rta cabinets Elk Grove, IL Illinois

*UPDATE Employee: ***Refund Received

*Author of original report: I was refunded

*UPDATE Employee: Refund processed according to terms and conditions

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The company is ran by Frank Lamark and supposedly sells RTA kitchen cabinets. I actually talked to him on the phone and placed an order after which they stole 3324.63 from my bank account. They only accept bank numbers for a reason - b/c they steal money from your bank account. After 2 months of waiting, I realized they are a scam, on BBB, and that he has companies under several names, all internet trying to sell kitchen cabinets.

 

There are dozens of BBB reports on shopRTAcabinets.com, cabinetsdirectRTA.com, rta-cabinets.net - amazingly these sites are still up but I will be working on getting them shut down.


This report was posted on Ripoff Report on 11/26/2014 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/shoprtacabinets/internet/shoprtacabinets-cabinetsdirectrtacom-frank-lamark-fraud-stole-money-from-bank-account-1191594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

***Refund Received

AUTHOR: Company Management - ()

**Please note. The customers refund was processed and cashed 1 week prior to any agency allerting us of the issue and this had no barring in "speeding up the process"

We process over 200 orders all over the USA & Canada every month and all orders canceled by the customer will be processed according to our terms and conditions posted on our website.

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#2 Author of original report

I was refunded

AUTHOR: Patricia - ()

Hi all,

 

Yes, I have been refunded money, took quite a lot of effort on my part but YES, I have been refunded in full. I actually contacted police department in the area where the shop is registered, and worked with Detective Michael Konwinski who dropped by the shop to speed up the refund process.

 

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#3 UPDATE Employee

Refund processed according to terms and conditions

AUTHOR: Company Management - ()

Customer 13th of Nov, 2014 by Patryycja was refunded according to our terms and conditions on the website. Here is the refunded check cashed by the customer shoprtacabinets.com/pdf/1.pdf


We take customer relations very seriously. If a customer cancels an order we will process refunds according to our terms and conditions posted on our website

 

This customer is not correct in receiving a refund

 

If anyone in the future is inquiring about a refund please email us at customerservice@shoprtacabinets.com


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