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Report: #1237

Complaint Review: Cal-Spa - California

  • Submitted:
  • Updated:
  • Reported By: Trafford pa
  • Author Not Confirmed What's this?
  • Why?
  • Cal-Spa California U.S.A.

Don't buy a Cal-Spa hot tub

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We bought a Cal-Spa hot tub, including the service agreement. Within 2 months the heater needed to be replaced. A motor was replaced and the whirlpool knob was replaced. Three years later, the whirlpool knob has never worked. We had to replace the heater a second time. The service people in california would not respond to our local people. During the second repair the hot tub was out of commission for 3 months waiting for parts that were promised within 2 weeks. After many complaints, the california Cal-Spa people stopped returning phone calls or written requests. They simply 'ignored' us and our dissatisfaction. I hope that somebody reads this and NEVER buys Cal-Spa brand so they don't have the troubles we have!!!!

This report was posted on Ripoff Report on 02/09/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cal-spa/california/dont-buy-a-cal-spa-hot-tub-1237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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