• Report: #1237
Complaint Review:


  • Submitted: Wed, February 09, 2000
  • Updated: Wed, February 09, 2000

  • Reported By:Trafford pa
, California U.S.A.

Don't buy a Cal-Spa hot tub

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We bought a Cal-Spa hot tub, including the service agreement. Within 2 months the heater needed to be replaced. A motor was replaced and the whirlpool knob was replaced. Three years later, the whirlpool knob has never worked. We had to replace the heater a second time. The service people in california would not respond to our local people. During the second repair the hot tub was out of commission for 3 months waiting for parts that were promised within 2 weeks. After many complaints, the california Cal-Spa people stopped returning phone calls or written requests. They simply 'ignored' us and our dissatisfaction. I hope that somebody reads this and NEVER buys Cal-Spa brand so they don't have the troubles we have!!!!

This report was posted on Ripoff Report on 02/09/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cal-spa/california/dont-buy-a-cal-spa-hot-tub-1237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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