Report: #984286

Complaint Review: Cancun Cosmetic Dentistry

  • Submitted: Wed, December 19, 2012
  • Updated: Tue, October 15, 2013
  • Reported By: Mexicandentist — Miami Florida United States of America
  • Cancun Cosmetic Dentistry
    Malecon Americas Shopping Mall, Cancun Mexico.
    United States of America

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Warning about bad dentistry in Cancun Cosmetic Dentistry and Dr. Arzate in Cancun.  I am Mexican dentist who use to work with Dr. German Arate. I stopped working with them because I could not stand their unethical practices with Americans and Canadians.

Cancun Cosmetic Dentistry is like a revolving door for new inexperienced dentists.  Dentist are either fired for not meeting their revenue quota or resign because they could not stand the bad ethics at the clinic. Dr. Arzate runs a high pressure environment where each Mexican dentist are asked to get as much treatment as possible from each patient.  To meet the quota, oftentimes doctors are encouraged to recommend more than what patient needs.  Simple fillings become root canals and crowns.  Crowns are rushed without regard for professional dental procedures such as proper bite or sealed crowns.

They even perform big implant cases when none at the facility are properly trained to do so, including Dr. Arzate himself.  They perform entire mouth work (they call it smile makeovers) without the proper training to do so.  Most of the time, a new dentist work on your case, regardless of how extensive your case. Thats just unethical.  Patients experience problems within a year and oftentimes have to redo the work after wasting so much money with Cancun Cosmetic Dentistry.

I feel terrible for many American and Canadians lured by Dr. Arzate and his marketing machine with false advertising of high quality dentistry.  Many Canadians including some local government agencies have warned about Dr. Arzate and Cancun Cosmetic Dentistry.  They have plenty of bad review online.  Cancun Cosmetic Dentistry used to be Dental Maya. Dr. Arzate changed the name from Dental Maya to Cancun Cosmetic Dentistry because the name Dental Maya had so many bad reviews online.  Dr. Arzate can change the name of his practice, but he cant change his last name.  For every 1 good testimonial he gets, 2 or 3 others have experienced bad dental care.

I cant tell you enough how many teeth have been ruined by Dr. Arzate and his dentists.  He gives Cancun dentistry a bad reputation.  Many dentist in Mexico think he is a bad example and destroys reputation of other small hardworking dentists.

I dont even speak English very well, so I had a friend translate this letter.  I just feel compelled to say something before more people experience bad dental care from this dentist.
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This report was posted on Ripoff Report on 12/19/2012 08:25 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Con Man German Arzate

AUTHOR: Conman arzate - ()

This is directed to the auther Lad Scott "The other story--the truth from another patient". I took a little time to look into your company and found interestingly enough that it actually does not exsist. It may in your mind in spamaland. The company page states it has been in exsistance since the seventies but your spanish linkedin page shows it was created at and near the time "MexicanDentist" posted the warning about Cancun Cosmetic Dentistry.

Seeing that Camile Arzate is the marketing manager for her brother dr. Arzate and creates websites for a living I find it hard to believe that wee Lad Scott is real.There is so much more that I found but I will leave it up to the public to do thier due diligence and investigate this rave review and weigh the likley hood themselves that it maybe just another attempt at false advertising by this unethical clinic.

Best wishes, to all the innocent people paying to correct dr.Arzate's botched dental work!

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#2 Consumer Comment

dr arzate rip off dentist cancun

AUTHOR: Darlene - ()

We are an American family that had a bad experiance with Dr Arzate of Cancun Cosmetic Dentistry. We paid thousand of dollars fixing his dental work. That clinic removed almost all the complaints about them including ours. They cant be trusted!

Seeing all the new complaints on the internet shows us they have not changed at all since they ripped us off too. I do NOT reccommend Cancun Cosmetic Dentistry or any aka they go by.


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#3 Consumer Comment

More complaints about Dr. Arzate Cancun Dentist

AUTHOR: Landfill - ()

Have a look at another complaint by dental tourists  look up "Cancun Cosmetic Dentist Complaints veneers/crowns" and also see the Youtube video made by Pete Macmullin.  Do not go on these dental trips alone pick a travel medical company. It wont cost more and you will be at little safer. Looks like this place needs to be scratched off your lists. Go somewhere safe and take the advice of these people complaining about Cancun Cosmetic Dentistry, Cancun Top Dental, and Miracle denture clinic. All the same dentists/clinics by the way. Please pass this information on to others thinking about going to that clinic.  Support those that are trying to warn you.  They have nothing to gain other than to save you from the same fate. 

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#4 Consumer Comment

Cancun Cosmetic Dentistry Complaint

AUTHOR: Reporter - ()

I do not believe the person posing as a patient is real. This is just my observation. I have been looking into dental work abroad and have come across several suspicious 'good' reviews in regards to this clinic Cancun Cosmetic Dentistry and Dr. Arzate. I do hope that others like myself will be carefull and explore the possibility that a dental clinic in Cancun Mexico has allot of complaints for good reason. I was able to trace this clinic to a Global Canada news report that warned traveling patients about this dentist. 

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#5 General Comment

The other story -- the truth from another patient!

AUTHOR: Lad Scott - ()

I am not sure what your agenda is, nor do I actually care. A few weeks ago, I made an appointment for a complete mouth makeover. Shortly thereafter, I read your report and I cancelled my appointment. Then, I remembered how often people use the Internet to air their grievances, founded or otherwise. I pulled up my big boy pants and rescheduled. What I had done included: 9 root canals, 4 extractions, 13 crowns, prep for 3 implants and a sinus bone graft. This represents approximately $55,000 USD had I done it in the US. I paid $17,600 to Cancun Cosmetic Dentistry (CCD). Next to pharmaceutical drugs, dentistry is the biggest ripoff in the US or Canada. It is unconscionable.

I cannot say enough positive things about CCD.  Not only were all of the people I interacted with highly professional, they were caring and compassionate beyond reason. I have never experienced anything like it in Canada or the US (I am a dual citizen). Am I a plant? Absolutely not! Here is my company website. http://www.the 'Read the testimonial section.'  You will know the names of those offering feedback about me and know that I am not a liar. My contact information is in my website. Feel free to call me if that would make you feel more comfortable.

Those considering using the Internet to help them make good decisions should always remember that not everything you read is true. People use it to get back at others and that makes the Internet as dangerous as it is wonderful. Do your own due diligence and remember that you need to weigh the information you gather. Best to you!
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