Report: #127351

Complaint Review: Capital Vacations

  • Submitted: Fri, January 14, 2005
  • Updated: Mon, May 09, 2005
  • Reported By: telford Pennsylvania
  • Capital Vacations
    696 1st Ave North Suite 200
    Saint Petersburg, Florida

Capital Vacations Fraudulent, illegal, deseptive, dishonest practices. Ripoff! Saint Petersburg Florida

*UPDATE EX-employee responds: ex employee of capital vacations

Show customers why they should trust your business over your competitors...

I was contacted by Capital Vacations in August of 2004 on my cell phone. They told me about a wonderfull offer in which I could get 2 plane tickets for free. I simply had to sign on as a travel agent for a trial period not to exceed 15 days. As long as I cancelled within the 15 days no money would be due and the tickets were mine to keep.

Typically I don't go along with this type of thing but this scam is a little different. They asked for no information from me but knew my bank account number and even the 3 digits on the back of my debit card. This is what led me to believe it must be legitimate. I waited 2 weeks and received nothing. I figured that it was no big deal and maybe they went under.

Three weeks after the initial phone call they called my cell phone again. They apologized for me not receiving anything yet and said that it was due to the hurricanes and the evacuations in Florida. They read me the same spiel again and rattled off my account numbers again. I agreed again, after all who would go to all this trouble to steal a measly $19.95 a month.

I called and cancelled immediately after receiving the package. You have to call 3 seperate numbers due to the company providing you with three seperate packages, the airline ticket vouchers, a phone card that changes your long distance and something else. I can't remember exactly what it was.

The following month in October $19.95 was withdrawn from my account and nothing was attached to it other then a phone number, 1-888-824-7675. I called the number and was greeted by a voice recording that told me to press "1" if I wanted to cancel my Capital Vacations membership. I did this and the recording continued to tell me that I would receive my refund within 14 days.
The following month I had still not received the refund for the first $19.95 withdrawal when another $19.95 withdrawal was made from my account. I called again and cancelled. I gave the company the benefit of the doubt, maybe they are overwhelmed. I see now that was a little naive on my part.

The next month another charge came out of my account. This time the description was Guardian Marketi Capital Fee. No phone number was attached to this one and honestly I am phasing out the account and didn't even notice the money was gone. This did turn out to be the same company withdrawing the money. The following month another withdrawal was made with the same number as before. At that point I tried to get someone on the phone and got a fake address and e-mail address. That is when I found this website.

I notified my bank of fraudulant activity and will be receiving my refund in 7-10 days after my complaint is processed. My bank also put a stop payment on the last withdrawal as well as a block for 60 days. As long as anyone tries to take $19.95 as a debit charge for 3 months they will be stopped. Luckily my bank was understanding and it has only been almost 4 months. I hope this helps and no one else gets trapped by them.

Telford, Pennsylvania
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This report was posted on Ripoff Report on 01/14/2005 10:39 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

ex employee of capital vacations

AUTHOR: Marianna - (U.S.A.)

I'm an ex-employee of "captial vacations" I worked for them for several yrs and am a memeber of their travel discount progam as of today. Yes they take out 19.95 a mth for every month even though I may not use it, I also took advantage of the Orlando & Ft. Lauderdale vacation for 6/5nights for $149.00 that was a really wonderful vacation I did have to sign up for a 90min seminar but it was worth it since I stayed @ a hotel that had a day spa and free day care for my kids while I got my spa treatment. I believed thats the way my company worked until I read this report, I'm really shocked to see how many people have complained about this company, the only thing i could say is that maybe they didn't call w/in the free trail period. I know through personal expierence that they customers do HAVE to agree to be tape recored & must agree to everything or else the package won't be shipped out to them,everything has to be said word for word because it is a legal binding contract..well maybe that's what they told us to make us feel better and not to make us seem like a scam. I wish everybody luck w/getting their money back & I'm glad I'm nt affiliated w/this company anymore even though I do like the discounts !
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