• Report: #809622
Complaint Review:

Card Member Services

  • Submitted: Wed, December 14, 2011
  • Updated: Wed, December 14, 2011

  • Reported By: courtney — wheaton Illinois United States of America
Card Member Services
Vancouver, Washington United States of America

Card Member Services Trying to STEAL my credit card number Vancouver, Washington

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I have been receiving calls to my cell phone from a person that is trying to steal my credit card account number. 

An automated message saying they are from "Card Member Services" says I am approved for a reduction in my interest rate for my credit card, and directs to press the number "1" to speak to an agent. When you speak to the agent they ask for the customer service phone number on the back of my credit card, and then they ask for the account number on the front of the card. When I questioned the authenticity of the caller, and ask for more information the agent gets aggravated and hangs up on me. 

I have received this call about 5 times now and when I google the phone number there are message boards with people complaining about these calls too. This seems to be a large-scale sophisticated crime, and people should be warned about this scam. 

The calls come from this number: 1-360-529-6136 

* note: there seems to be a legit company called "CardMember Services" affiliated with Chase Bank, this is not the same company  

This report was posted on Ripoff Report on 12/14/2011 08:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/card-member-services/vancouver-washington-/card-member-services-trying-to-steal-my-credit-card-number-vancouver-washington-809622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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