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Report: #1274026

Complaint Review: Chrysler corporation - knoxville Tennessee

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  • Reported By: kenneth w — sevierville Tennessee USA
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  • Chrysler corporation 8544 kingston pike knoxville, Tennessee USA

Chrysler corporation Jim Cogdill Dodge-Jeep Bad paint job, missing paint! knoxville Tennessee

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I recently bought a new black Jeep Wrangler Sahara Unlimited. When I was cleaning it up for the first time I discovered that there was missing paint around all ten hinges on the doors and hood. There  is grey primer showing around ALL ten hinges. The screws holding the doors on were missing paint also. The area of the hood cowl also has missing paint. The problem is that the computerized paint sprayers completely missed the areas when they sprayed it. This problem exists on ALL black jeeps I have seen. I contacted my dealer where I bought it two weeks ago. Today there is no answer from Chrysler. The service manager told me that they will probably not paint the jeep. I paid $42,000.00 for this jeep. I thought I would receive the customary high quality vehicle that Jeep is known for. Instead, the quality is just not there any more! They chose to scrimp on paint and it has resulted in poor craftsmanship and cheap production of vehicles. The age old Jeep quality is just not there now. I had a 2011 Grand Cherokee. I loved that little Jeep, but traded for newer, and realized that the quality has declined drastically in several areas from 2011 to 2015. Chrysler has made NO effort to remedy this problem to date.

This report was posted on Ripoff Report on 12/14/2015 07:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chrysler-corporation/knoxville-tennessee-37919/chrysler-corporation-jim-cogdill-dodge-jeep-bad-paint-job-missing-paint-knoxville-tenne-1274026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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