Report: #192460

Complaint Review: Cingular Wireless - Anahiem Hills California

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Ripoff Report is Xcentric Ventures

Submitted: Sat, May 20, 2006
Updated: Mon, May 29, 2006
Reported By: — Marina California

Author Confirmed

Why?

Cingular Wireless PO BOX 68058 Anahiem Hills, California U.S.A.

Phone: 800-331-0500
Web:
Category: Cellular Phone Companies

Cingular Wireless Unfair Billing Practices-Change of Plan Without Notification Anahiem Hills California

*UPDATE EX-employee responds: how to get satisfaction

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I was a loyal customer for 5 years and always payed my bill on time. Yesterday,I went to pay my bill and it was for $156.15. (I never pay more than $51.50) They cut my non-peak minutes without any notice whatsoever. The cs rep didn't believe me at first, and said there was no such plan...I told him that I have at least a years worth of bills to support my claim. He insulted me by saying that real people (in the real world) don't keep their plans as long as I have...and that I have "had my plan since dinosaurs roamed the earth" The case is now being judged by somebody-somewhere. I have little faith of a fair resolution...

M
Marina, California
U.S.A.

This report was posted on Ripoff Report on 05/20/2006 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/anahiem-hills-california-92807/cingular-wireless-unfair-billing-practices-change-of-plan-without-notification-anahiem-hil-192460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

how to get satisfaction

AUTHOR: Dave - (U.S.A.)

SUBMITTED: Monday, May 29, 2006

POSTED: Monday, May 29, 2006

hi,
Cingular was rude to you. call Stan Sigmund thier CEO, explain to his office what happened and you will get results!!!
I do this monthly because i caombined my SBC and Cingular bill and they have not billed me correctly in 6 months!

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