Complaint Review: Circuit City Advantage Protection Plan - Richmond Virginia
- Circuit City Advantage Protection Plan 7667 Arundel Mills Blvd., Hanover, Maryland 21076 Richmond, Virginia U.S.A.
- Phone: 443-755-8922
- Web:
- Category: Computer Service & Repair
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I Purchased a Sony Monitor on September 2002 and purchased a service contract with Circuit City "Advantage Proctention Plan". I had never used the service until Jan 3,2005 when My monitor started loosing the image, I called to report the problem and to receive "a new monitor", However, the one they send back was worst, it was completely dead.
I contacted them immeditaly, they said the problem was out of their hands that I had to contact their service provider which was "Incline", however, I left several messages without getting any response from them. For a month I tried getting a new monitor, of course no body at City Advantage was able to help me, they all promise I would get a replacement, but, I didn't receive one until after a month of fighting with them I received the second monitor on February 22, 2005. Of course the second replacement was damage too.
Today is Feb 24, 2005 and I still don't have a good monitor. I feel that Circuit City rip me off by taking my money and not giving the service that I was supposed to receive by purchasing an extended warranty.
The following is a list of all the people I talk to at City Advantage:
From January 3, 2005 to Feb 24, 2005
IRA #53084461
Tony - #22448 & Coy #4831 Will send another replacement
George - & Ely #4107
James - & Becky #4461
Patrick
Coy #4831
Paul
Ely #4107
John & Jeff #6569
Mary, Ted & Ray
Frances
Petaluma, California
U.S.A.
This report was posted on Ripoff Report on 02/24/2005 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/circuit-city-advantage-protection-plan/richmond-virginia-23233/circuit-city-advantage-protection-plan-ripoff-richmond-virginia-132667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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