• Report: #536984
Complaint Review:


  • Submitted: Wed, December 09, 2009
  • Updated: Thu, December 10, 2009

  • Reported By: Ceci — Isleton California U.S.A.
121 Theory Irvine, California United States of America

CISCO - LINKSYS LinkSys - Link Systems Non-functioning router with corrupt software alleging to have "world class tech support" but in fact having no tech support whatsoever. Irvine, California

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Unbelievably we got scammed tonight by a large company that used to legitimately manufacture, sell and support quality router systems in the U.S.   Cisco, under "LinkSys", is a company we have done business with in the past with no problems- but it's been a few years now and apparently they have undergone substantial changes in the way they do business and the quality of their business. We purchased and attempted to operate a simple "G Wireless Router" - it functioned for all of 20 minutes before it failed. Numerous calls to the tech support line which they tout as "Award Winning Tech Support" went unanswered totaling an unconscionable average hold time of over 3 hours and also being hung-up on. They provide a for-profit-only live chat on their web page! This is a major-scam company selling defective equipment and offering no recourse whatsoever. If you buy from Cisco LinkSys  you will simply be out the amount of money you spend and no refund in sight. The promises made on the packing are entirely erroneous.  Unless you having money to waste and enjoy being insulted, stay clear of all products from this rip-off company: Cisco LinkSys.
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P.S. We made this purchase at a BestBuy store.

This report was posted on Ripoff Report on 12/09/2009 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cisco-linksys/irvine-california-92617/cisco-linksys-linksys-link-systems-non-functioning-router-with-corrupt-software-all-536984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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