• Report: #795728
Complaint Review:


  • Submitted: Mon, November 07, 2011
  • Updated: Mon, November 07, 2011

  • Reported By: Paul S — DELRAY BEACH Florida United States of America
Internet United States of America

Citicard Come on letter to order card a phony, Internet

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what a phony they can be. Sent me a letter offering citi amex card at no fee so long as i keep my citi m/c. Got it and used it. Then yesterday i see they charged an $85 annual fee. When i called, they asked me to fax them copy of letter, which i did. The customer svce guy turns me over to supervisor Ron after being on hold for 8 minutes. Ron comes on with opening statement "i understand you want to close your account" I said NO, just cancel the annual fee per the letter. He said he would then close the account, which he did. Again, what a phony scam

This report was posted on Ripoff Report on 11/07/2011 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/citicard/internet/citicard-come-on-letter-to-order-card-a-phony-internet-795728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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