• Report: #997512
Complaint Review:


  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 15, 2013

  • Reported By: Rico — New York New York United States of America
Internet United States of America

Cowboom "A Best Buy Brand" Worst online ordering expereince I ever had! Internet

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Found a particular model Samsung TV on cowboom for $150 less than anywhere else.  It was marked as NEW, as I know cowboom is mostly a used and refurbished selling site (they sell the unwanted cr@p and returned items from Best Buy).  It looked like a great deal so I ordered it...

To make a long story short, they never really had the TV (or someone's friend at cowboom made off with it).  I was given a bogus UPS tracking number, the run around for 2 weeks and had to deal with the most incompetent idiots I've ever encountered in customer service.  UPS opened an investigation.  My Credit Card company opened an investigation.  Even Best Buy had to investigate.

Got my money back but no TV.  "If it sounds too good to be true..."  Don't waste your time or money with Cowboom.  Google reviews on them.  It's one horror story after another. 

This report was posted on Ripoff Report on 01/15/2013 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cowboom/internet/cowboom-a-best-buy-brand-worst-online-ordering-expereince-i-ever-had-internet-997512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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