Report: #668318

Complaint Review: CPS

  • Submitted: Sun, December 05, 2010
  • Updated: Sun, December 05, 2010
  • Reported By: scatar — Montreal Quebec Canada
  • CPS
    1678 McDonald Avenue
    Brooklyn, New York
    United States of America

CPS Consumer Priority Center Extended Warranty scam Brooklyn, New York

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I purchased an international extended warranty from CPS for my Sony Vaio VGN AR 890 U portable computer, valid until the end of July 2011. My computer broke on August 28th 2010. I sent the computer to CPS for repairing and now, after 3 months, the computer has not been repaired yet. I called and e-mailed them many times: they claim they are still working on it. They refused to come to any agreement, like sending me a new unit, or a check or even fixing a deadline beyond which having a refund.

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