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Report: #823771

Complaint Review: Credit one bank - Internet

  • Submitted:
  • Updated:
  • Reported By: patricia — Kennewick Washington United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Credit one bank Internet United States of America

Credit one bank after card account was closed thanks to OCC 10 months later credit one bank sent it back to 3 differnt collection agency and the phone calls began again, Internet

*Author of original report: Update to OCC/credit one bank

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i tried to re-build my credit by getting a credit one bank card this was a BIG mistake.I had the card almost 1 year and was promised that by making on time payments would increase my credit score.I never saw Credit One Bank increasing my score.I had to take time off from work due to cancer and tried to call Credit One's at the number on my card but it was routed to India and they screamed at me that I could not file bankruptcy which I told them I'm not I just need to use the insurance that I had put on my card to make my payments until I went back to work.

The time I started calling them to the time they sent it to collections was about 6 months of fighting with them,then I found the number/website for controller of the currency (WAC) and I filed a complaint with them and they got my insurance to pay off the card and issues a statement to all the credit agency's that the debit was taken care of or so I thought.

About 9 months after this was done I applied for a home loan and ran my credit report and they said Credit One Bank had not been paid and now 3 collectors had it.I started getting 10 calls per day from the collectors and 2 of them stopped calling after I sent them a copy of the letter that the WAC sent me.The last one still wont believe that the debt is payed off and he keeps calling me at 8am,I have re-opened a complaint with the WAC in Nov 2011.I checked my credit report again and all 3 bill collectors are on it as well as Credit one Bank.My balance was $250.00 they now say its $850.00.I'm still waiting for a answer from WAC and this has costed me a home loan.

This report was posted on Ripoff Report on 01/17/2012 03:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-one-bank/internet/credit-one-bank-after-card-account-was-closed-thanks-to-occ-10-months-later-credit-one-ba-823771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
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#1 Author of original report

Update to OCC/credit one bank

AUTHOR: patricia509 - (United States of America)

POSTED: Saturday, March 10, 2012

i sent a letter to the OCC demanding that they take care of this problem.Credit one bank has sent my closed account to 3 differnt collections after the OCC first handled the problem so when I didnt hear back from the OCC after I filled a new complaint in Nov 2011 I started calling them and finally got a letter back this week telling me that Creditone bank sold my acct to another company and I called the OCC back and asked them how can they sell a CLOSED acct and he told me I had to call the FTC becuase he didnt under stand my questions? How hard is it to understand if a acct is closed and I have it in writting from CreditOne that it is closed what dont you understand?

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