Cricket Cricker is such a ripoff Phoenix Arizona

I search the web site for specials on cricket phones, I found on where you pay the plan and get a free moto 265. i was all ecstatic about it and since that was the last day or near it to place the order I decided to go ahead and do it. Well that was a big mistake the phone was a refurbished one, and they asked if I wanted insurance on it. I had it until Dec 1st and then the phone just stopped working, it would say no signal and the screen would go black and it wouldn't charge.

I then went to the cricket store and had the charger tested and they said it wasn't the charger that it was the phone and I had to call THE SIGNAL 1-866-217-5787, they told me they could make am insurance claim but my deductible would be $85. I explained to her that the phone was refurbished and I received it for free, and the phone itself was only worth maybe $35. She told me that I would have to call cricket and find out what they could do. Either that or pay the deductible on the refurbished phone.

So I called cricket and they told me I should not have been able to receive a insurance plan on a refurbished phone, she reimbursed me the money paid and told me I would be better off going to the web site and paying $35 for a new phone. I just decided to Cancel my Cricket phone. Really stringing people along with that insurance policy and the deductible. LOL she compared it to car insurance or medical insurance.

Starflower4206
Phoenix, Arizona
U.S.A.