Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1277010

Complaint Review: Crunch Fitness - Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: 11B — Sarasota Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • Crunch Fitness Sarasota, Florida USA

Crunch Fitness Kept on wrongfully charging my credit card after I canceled my membership Sarasota Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ripoff experience as they continued to wrongfully bill my credit card after I canceled my membership until I discovered 4 month later.

On or about December 24, 2015 I noticed that Crunch has been billing my credit card account despite that I have canceled my membership on or around 4 month ago (September 2015). Therefore, I called the branch and spoke to Mr. Justin R Pannucci, who introduced himself as the manager. He wanted to send me documents online via email, but I went to meet with him in person to precisely explain to him that I have canceled my membership and that the front desk had me sign the cancellation electronically without providing me with a document. In addition, I stated to him that the front desk verbally informed me that my last day to access the Gym will be November 18, 2015. However, he stated to me that they can't find it and most likely will not find it. He then had me sign the cancellation form again electronically and provided me with a paper copy of it having a request date as of 12/24/2015.

After I left, I made a little bit of online search to find out that I am not the only victim who has a similar problem. Thus, I called Crunch gym corporate headquarter to explain to them the issue. The employee stated to me that Crunch Sarasota is a franchisee and that they handle their own business. Moreover, I conducted a simple Google Search to find out that Justin's full name is "Justin Robert Pannucci." On his Linkedin account his title shows "Operating Partner, Crunch Fitness." A final Google Search of "Justin Robert Pannucci Mugshots" answered my question. According to public records Mr. Justin is a felon who was convicted of grand theft and burglary. That's one of Crunch's Operating Partner/Manager who may have access to my credit card and other personal information.

This report was posted on Ripoff Report on 12/30/2015 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/crunch-fitness/sarasota-florida/crunch-fitness-kept-on-wrongfully-charging-my-credit-card-after-i-canceled-my-membership-1277010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now