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Report: #1357493

Complaint Review: DermEssence - Albany Georgia

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  • Reported By: Marynell — Bloomington Indiana USA
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  • DermEssence 2021 N Slappey Blvd, #219 Albany, Georgia USA

DermEssence SKINSERUM8778559902 877-8559902 FLFACECREM8554805023_ 855-480-5023 FL skincarenewoffer.com/offers/v6f/?AFID=600080&SID=6550&C1= Don't Order DermEssence face cream - RIP OFF Albany Georgia

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DermEssence, a/k/a SKINSERUM8778559902 877-8559902, a/k/a FLFACECREM8554805023_ 855-480-5023 FL skincarenewoffer.com/offers/v6f/?AFID=600080&SID=6550&C1=

on December 11, 2016, I ordered samples of DermEssence skin serium and face cream, supposedly for shipping & handling fees only. When the product came, it looked like something from the Dollar Store, so I called the company and told them I did not want this product and where to send it back to. I told them I didn't want anymore and to cancel and I would return the product. Next thing I know, I get FOUR (4) charges on my credit card dated December 26 and 27, 2016 - $93.89 twice and $94.95 twice and January 11 and 12, 2017 . I called after I received my credit card statement and asked about the charges,since I'd called and cancelled. I am out over $400.00 for crap I sent back - they gave me a return number and told me to not open the package (charged on 12/24/17) and I did not - I returned that with the numbers written all over the package. I also send the used products back, as told to do. They told me in my call on January 18 that I would get a refund in two weeks.  Well, it is now Feb 21, 2017 and no refund.  Called the company again and they say they did not receive my two packages, that were mailed January 19, 2017.  Have a case open with the USPO and with my credit card company.  DO NOT BUY FROM THIS COMPANY!

This report was posted on Ripoff Report on 02/21/2017 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermessence/albany-georgia-31701/dermessence-skinserum8778559902-877-8559902-flfacecrem8554805023-855-480-5023-fl-skincar-1357493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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