Direct Energy Deceptive ESCO Door to Door Marketing New York City Nationwide

Today 3 representives came to my door. They started by telling me that I have not responded to required information that has been requested on my ConEd utility bill for the last 6 months. They were here to help explain it to me and obtain the information required. They asked to see one of my ConEd bills from the last 6 months. I obliged and presented them my last bill. They then started asking me for my name and looked to start filling in a form. I asked them what it was that I hadn't responded to and to show me where this request was on the bill.

Two of them looked through the bill for a full minute and then could not explain or show me what it was that there were there for. Then one of oof them says "Oh, you're with Green Mountain!". Green Mountain is the ESCO that I have selected and is my electric supplier. I then asked who they worked for. They then said that they work closely with ConEd and are their preferred supplier. After a few more questions they finally told me that they were with Direct Energy and they would sign me up to save me money.

I asked if they were an ESCO and, now more than 5 minutes into the conversation, they identified themselves as being with an ESCO. They then immediately went back to the form and started filling it out. I asked them to pause and explained that I just went through a long process to compare ESCO rates and unless they could show me very clearly what rates they had and what I would be saving I would not proceed. The bill they were looking at was at 16.9 cents p/kWh, but I explained I just negotiated 9.9 cents p/kWh. I asked for their rate and said if it isn;t lower then I am not switching. They said their rate was 12.29 cents p/kWh including tax, but because of their relationship with ConEd the bill would be lower. I asked how.

The rep who identified herself as Liz proceeded to ramble off lie after lie. She took a pen to my bill and crossed out the ConEd electric delivery charge and said that would go away. I told that that was impossible. Every customer pays electric supply and delivery! With some pushing on my part she finally admitted that I was correct and that charge would not go away. She then said that with tax my current rate would come out more than her rate which included tax. I excused myself to get a calculator and did the math. My rate was clearly lower than the one she was offering. It's now been 10 mins and I told them that I have a good rate and I am not changing. I asked for the form that they began filling out without my consent and they refused. I told them I was not switching to Direct Energy so I hope they did not do anything without my permission.

The tactics they used deceptive. They made a number of false claims and outright lies. I happen to be educated on this subject and was able to call them out on their lies and make a good decision. I see these 3 young ladies going door to door up and down my block today and I do not know how many people are being misled and deceived into thinking they are getting a much better deal than is possible. They are misrepresenting who they are, their relationship with ConEd and their product.