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Report: #1375156

Complaint Review: Direct Gardening - Bloomington Illinois

  • Submitted:
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  • Reported By: Sichuan — Canton Ohio USA
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  • Direct Gardening Bloomington, Illinois USA

Direct Gardening, House of Wesley, Royal Dutch, Kelly Nurseries, Burgess Seed Co., Honeycreek Mail Order Plant Nursery A Waste Of Your Time And Money Bloomington Illinois

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I purchased several hundred dollars worth of flowers, shrubs and trees from Direct Gardening. Only one shrub and four flowers survived. Their products are so small that you can expect it to take years before you see anything resembling a flower or a shrub.

Almost all the products I ordered came extremely dried out or dead. I planted them anyway, hoping that some of them would survive. They offer a return/replace/credit for any of their products that do not survive but the process is so cumbersome that it's not worth the time and effort. They did in fact replace some of the shrubs and the tree but the replacements were just as bad, as in "worthless". I'm not going to seek replacement of all the other Direct Gardening products I ordered. It's simply not worth my time and effort, knowing that I'll receive the same worthless products again.

There is no way to check your orders at Direct Gardening, no way of knowing when the products are shipped and no notifications that the products were delivered. It's like you're a ghost in their system. The only way to know anything about your orders is to call them and more often than not you will be given either no information or incorrect information.

I recommend that everyone stay away from these companies. Run far and run fast when you hear the name Direct Gardening. Do yourself a favor and visit your local nurseries and big box stores where you can actually see the size and condition of the horticulture products you want to purchase.

This report was posted on Ripoff Report on 05/24/2017 12:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-gardening/bloomington-illinois/direct-gardening-house-of-wesley-royal-dutch-kelly-nurseries-burgess-seed-co-honeyc-1375156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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