Complaint Review: Dish Network
Dish Network Lied to regarding high speed internet, charged 420.00 for early termination after four days. Internet
*Consumer Comment: About the data cap Dish imposes
*Consumer Comment: Dish Internet review
*Consumer Comment: Same Experience
*UPDATE Employee: I'd Like to Help
*Consumer Comment: How To Get Out Of Early Term Fee
*UPDATE Employee: Your Post
I was never informed the 20 GB included 10 peak and 10 off peak GB. I was mislead and lied to, so after four days I called to cancel, noticing I was already at my usage limit. When i called to complain the women who answered told me she would only use this internet service as a last resort, quite a different story than the women wanting to make a sale. After being transferred to a supervisor to cancel I was treated like an idiot and told I should have researched on my own, and they'd be happy to cancel and charge me $420.00.
I've been with Dish TV programming for ten years and never had a problem, but after this experience I will be looking into other options, and warning everyone of Dish Networks fraudulent practices.
This report was posted on Ripoff Report on 11/28/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dish-network/internet/dish-network-lied-to-regarding-high-speed-internet-charged-42000-for-early-termination-974935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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