Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #776643

Complaint Review: DY HOME DECOR - CYPRESS Texas

  • Submitted:
  • Updated:
  • Reported By: Valfredo e Silvia Pereira — SALVADOR Other Brazil
  • Author Not Confirmed What's this?
  • Why?
  • DY HOME DECOR CYPRESS, Texas United States of America

DY HOME DECOR SHIP WORLWIDE?! TOOK MONEY AND SHIPPED NOTHING CYPRESS, Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We ordered wallpaper from this company, in 12 mars 2011. The specific paper my kids wanted was available on several different websites, but DY HOME DECOR ship worldwide - we live in BRAZIL - and had better prices than here, in Brazil. When we placed the order we immediately received an email confirming and they charde my card for $463,88. We sent an email to DY asking or a trecking uptdate to my purchase and got a reponse: "Dear Ms. Pereira, We are deeply sorry for the delay in shipping your order. The butterfly kisses wall charms are out of stock until next Wednesday, 6-Apr. Your complete order will ship on Wed. 6-Apr and you will receive an email with a tracking number once your order has shipped. We will be shipping your order via Priority Mail so it will reach you in one week once the order has shipped. We are so sorry for this delay but due to the high cost of shipping internationally we must ship your order complete. We greatly appreciate your patience and understanding and please feel free to email me should you have any questions.

Sincerely,Barbara".

Since than we have send more than 15 emais,none of which have been returned. We have no tracking information an have never taken the product. Desolated.

This report was posted on Ripoff Report on 09/14/2011 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dy-home-decor/cypress-texas-/dy-home-decor-ship-worlwide-took-money-and-shipped-nothing-cypress-texas-776643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now