Complaint Review: Earthlink.net
P. O.Box 7645
- Phone: 888-earthlink
- Category: Attorney Generals
Earthlink.net Continous billing after cancellation Atlanta Georgia
On September 9, 2007, they (Earthlink) released my number so AT&T could come to my home and hook me up for their service again. AT&T did so on September 9th and I have had them every since.
I have received bills every month from Earthlink and called them at least 16 times to get this straightened out. I have 5 confirmation numbers from these conversations that the account was cancelled. I have received a number of e-mails saying the account has been cancelled only to get another bill the following month. I have written letters to them and copied the Better Business Bureau in Atlanta, and the Calif. Attorney Generals's Office. This has been going on since Sept. 2007 and sometimes I receive 2 bills in one month, for different amounts.
I have now received another bill dated 8/9/08 with an e-mail dated 8/15/08 stating that they will deactivate my account. I use earthlink.net for my internet connection and pay Time Warner for this service on a monthly basis. It has nothing to do with the True Voice that I had deleted last September. I do not know where else to turn on with this situation, as I do not have the funds to hire an attorney to persue this, and am concerned they will interfer with my credit ratings.
This report was posted on Ripoff Report on 08/23/2008 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/earthlinknet/atlanta-georgia-30357/earthlinknet-continous-billing-after-cancellation-atlanta-georgia-366167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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