eastern lettering promissed refund and never delivered richmond virgina

On February 5, 2018 I ordered a jersey from easternlettering.net.  This was suppose to be a birthday present for my 80 year old father whose birthday was on March 25.  After about a month I called wondering where it was.  The owner of this fraudlant company said it just came in and it would be mailed in 2 days. I waited another 2 weeks and called again wondering where my jersey was.  Again he gave another excuse but this time offered me a full refund which I decided to take. 

He said my credit card would be refunded that day.  It is now April 9, 2018 and I have not received any jersey nor any refund.  I have spoke with the owner 5 times concerning this matter only to receive false promisses and further lies.  This company is a scam and should not be allowed to do business.  They take your money, don't give you your merchandise and lie when they say they will refund your money!!!  Someone needs to shut them down for good!