Report: #336723

Complaint Review: Economy Lube

  • Submitted: Tue, June 03, 2008
  • Updated: Tue, June 03, 2008
  • Reported By: Toronto Ontario
  • Economy Lube
    Kitchener Waterloo, Ontario

Economy Lube They charged double the price they promise for oil change Kitchener Waterloo Ontario

Show customers why they should trust your business over your competitors...

This is my first time to TRY Economy Lube and I had my 1998 subaru outback oil changed. At first I just wanna have normal engine oil change and I expected the price would be under 30 dollars because as usual when I was doing it in Toronto, I paid $25. They looked at my car, said my car is in a very bad shape,"the lube are very very dirty...,...need to be change, better do it, good for the summer" and suggest me to do a list of maintainance about 7-8 things including AWD oil change, transmission oil change($149),clean the engine,...coolant(I've just added),air filter,something work together with the air filter...,...I don't know, 2 workers there just crazy upselling...I was wondering how do they know the oils are dirty by just looking at it less than 2 minutes? I consider my car got a bit of mileage and I decided to do AWD oil change that they priced it $79x2 and discounted for me to $59x2, While they are doing it, I finally got the bill before tax for 215.32!!! Plus tax 243.32!!! The engine oil change charged $35, AWD oil change charged $180!!!(not 59X2?) Including tax $243.32 for a simpily 15 minutes oil change!!! They "said" in my receipt that they put 2 additives into both front diff and rear diff lube change, the guy who tell me the price($59x2) never mention about the additives (totally 60 dollars more! do these not counted as part of the AWD oil change?) They are expensive! The final price was way more than I expected, I'm just a student, What a Ripeoff! What's funny is they have a service check list on the receipt saying they have checked the tire press, coolant, transmission, air-filter.... ALL GOOD, so why ask me to change? Did you really checked them in such a short time?

Even just for the engine oil change, I don't think this economy lube has used a better lube than the store that I went in Toronto! Luckly I didn't foolish enough to do all they suggested, or I don't know I many additives they can possibily used.

Toronto, Ontario
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This report was posted on Ripoff Report on 06/03/2008 11:45 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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