• Report: #1037136
Complaint Review:

Enterprise Car Rental

  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: Faryal — Virginia
Enterprise Car Rental
Gallows Road Internet United States of America

Enterprise Car Rental Fined for damage/no customer service help!, Internet

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I rented a car from Enterprise after my car was hit during a storm storm and the other insurance company paid for my rental. It was raining on the day in question and the agent quickly walked me around the car and said he "does this everyday" and nothing is wrong with it. The next day I noticed many dents and I went back to Gallows Road branch in Fairfax to let them know of the situation. The office manager was "out somewhere" and could not be reached and the agent told me I caused the damage. I didn't.

Damage recovery sent me a bill for $983.76 for a slight dent and is now demanding I pay it. I did not cause the dent.

Enterprize Car Rental rips off people. Please don't rent from them.


This report was posted on Ripoff Report on 03/22/2013 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/enterprise-car-rental/internet/enterprise-car-rental-fined-for-damageno-customer-service-help-internet-1037136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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