Report: #872001

Complaint Review: Enterprise Car Rental

  • Submitted: Sun, April 22, 2012
  • Updated: Sun, April 22, 2012
  • Reported By: JanneW — Georgia United States of America
  • Enterprise Car Rental
    Kennesaw, Georgia
    United States of America

Enterprise Car Rental Yvonne, manager Absurd waste of time. Archaic renral policies unfair to Disabled Americans. Kennesaw, Georgia

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Enterprise charged our debit card FIRST and then expected me and my disabled husband to leave the premises and drive all over town trying to get required proof of residence and other things. Yvonne would not accept my husband's SS Disability as proof of employment. It took hours to be told we could not rent a car, after we brought what we were told we'd need, and after our debit card was illegally charged. Our trip was delayed by several hours. We left and Budget rented us a lovely new luxury van in less than 10 minutes. NEVER again, Enterprise.
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This report was posted on Ripoff Report on 04/22/2012 06:30 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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