• Report: #816863
Complaint Review:


  • Submitted: Mon, January 02, 2012
  • Updated: Mon, January 02, 2012

  • Reported By: Bethany — Chicago Illinois United States of America
Internet United States of America

ETourandTravel Vacation Packages Internet

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This place will promise you one thing on the phone but then send you a letter with COMPLETELY different terms than what was promised.  When confronted about it they say - well if you read the letter it clearly states that only what is in print will count.  So they get you to purchase a deal on the phone - THEN send you the letter with the different terms - how in the world is this legal?????

I even asked them to go back to the recording of the call -which they say all calls are recorded - they said it would not matter because they only go by what is in writing !!!

When I called to talk to them about the discrepancies they were rude and did not care that I got ripped off.  They said I should just read the letter and there is nothing they can do.  The woman was extremely rude.

This report was posted on Ripoff Report on 01/02/2012 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/etourandtravel/internet/etourandtravel-vacation-packages-internet-816863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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