• Report: #11998
Complaint Review:


  • Submitted: Sat, January 19, 2002
  • Updated: Sat, January 19, 2002

  • Reported By:
Nationwide U.S.A.

Exxon Gas Card - Don't Process Payment So They Can Charge Late Fee

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I recently moved. I sent my payment and filled out the change of address form on the payment stub. I enclosed both in the envelope and mailed. The next month I get a bill from Exxon with a late charge - saying they hadn't received my payment at the time of the next billing date. BUT, they had my new address - now if they didn't receive payment - how did they have the new address - which was enclosed in the same envelope. What a ripoff!!

This report was posted on Ripoff Report on 01/19/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/exxon/nationwide/exxon-gas-card-dont-process-payment-so-they-can-charge-late-fee-11998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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