• Report: #220959
Complaint Review:


  • Submitted: Thu, November 16, 2006
  • Updated: Thu, November 16, 2006

  • Reported By:Chandler Arizona
21005 Superior St. Chatsworth, California U.S.A.

EZInkJets ripoff Slow shipping terrible customer service hard to deal with Chatsworth California

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I purchased 4 genuine HP Ink Jet cartridges through ezinkjets.com on 9/29/2006 at a price of $118.95. It is 6 weeks later and I have still not received the cartridges.

The customer support ignored me the first 3 times I contacted them, but 5 weeks after my order had been placed I was told that their supplier had Quality Control problems (ummm.. quality control problems for GENUINE HP Cartridges) and my order would ship a week later. So, best case it only takes 7 weeks to receive ink cartridges. Well worth the $5 I saved by using a discount ink company.

I told them this level of service was unacceptable and they owe me a discount off of the merchandise I ordered. I was told they would not do it.

So, if you are looking for a company to give a 7 week loan to, try Ezinkjets! They will happily hold onto your money and maybe even send you an ink cartridge (but that is just a guess because I haven't actually received one!).

Chandler, Arizona

This report was posted on Ripoff Report on 11/16/2006 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ezinkjets/chatsworth-california-91311/ezinkjets-ripoff-slow-shipping-terrible-customer-service-hard-to-deal-with-chatsworth-cali-220959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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