Complaint Review: EZInkJets
21005 Superior St.
- Phone: 818-700-8428
- Category: Miscellaneous Office Services
EZInkJets ripoff Slow shipping terrible customer service hard to deal with Chatsworth California
The customer support ignored me the first 3 times I contacted them, but 5 weeks after my order had been placed I was told that their supplier had Quality Control problems (ummm.. quality control problems for GENUINE HP Cartridges) and my order would ship a week later. So, best case it only takes 7 weeks to receive ink cartridges. Well worth the $5 I saved by using a discount ink company.
I told them this level of service was unacceptable and they owe me a discount off of the merchandise I ordered. I was told they would not do it.
So, if you are looking for a company to give a 7 week loan to, try Ezinkjets! They will happily hold onto your money and maybe even send you an ink cartridge (but that is just a guess because I haven't actually received one!).
This report was posted on Ripoff Report on 11/16/2006 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ezinkjets/chatsworth-california-91311/ezinkjets-ripoff-slow-shipping-terrible-customer-service-hard-to-deal-with-chatsworth-cali-220959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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