• Report: #999374
Complaint Review:

Family Mobile

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013

  • Reported By: Miss Millie — Charlotte North Carolina United States of America
Family Mobile
Internet United States of America

Family Mobile TOTAL BS Internet

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I should start by saying everything was okay until last night. But! I what ticked me off the most is that it called the customer service number like 20 times and could not get in contact with a live rep. I called an called but nothing. 

So i finally get in contact with a rep after calling all day, just for them to tell me I couldnt get the money they took from me debited back to my account....i was very pissed because I went online to make a payment of only $10 but they took $91 from my account, and the bill wasnt actually due until February 1. I was livid but they said there was nothing they could do about it....I can guarantee that I will not be with this company much longer. Yes they are cheap but they are not worth the money. I would rather spend my $91 with Verizon, AT&T or Sprint. At least I know I can get some customer service and i can speak to a live agent without calling 20 times. 

This report was posted on Ripoff Report on 01/18/2013 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/family-mobile/internet/family-mobile-total-bs-internet-999374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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