Complaint Review: Fedex - Memphis Tennessee
- Fedex POB 1140 Memphis, TN 38101-1140 Memphis, Tennessee U.S.A.
- Phone: 800-4633339
- Web:
- Category: Shipping Companies
Fedex doesn't pay claims when they don't deliver Memphis Tennessee
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I own a business in shipping flowers all over the U.S. I have used Fedex for years to deliver my product. This past Valentine's Day Fedex screwed up by thier own admission. They did not have enough lift to get the flowers out. I had approximtely $20,000 in flowers left over night in Fedex's warehouse. They were not delivered on time. The peple who expected the flowers to be delivered to them went and bought them elsewhere.
I paid extra to insure these boxes because each was worth far more than $100. Fedex is declining all claims. They say they are not responsible if the flowers were no good after 48 hours in transit. I told them it made no difference if the flowers were good or not my customers had bought them elsewhere.
They collected premiums for insurace and WILL NOT PAY when claims are filed. They have gone so far as to attempt to collect the freight charges on these boxes. I am being cut off and reported to credit agencies.
Do not ever give Fedex the extra insurance charge. Unless you absolutely, positively need to be ripped off.
Robert
Miami, Florida
This report was posted on Ripoff Report on 07/08/2002 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fedex/memphis-tennessee-38101/fedex-doesnt-pay-claims-when-they-dont-deliver-memphis-tennessee-24173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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