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| FEDEX P.O. BOX 256
Pittsburg, Pennsylvania U.S.A. |
|
FEDEX GROUND ripoff of damage goods claim and damage AGAIN during inspection of claim!!! Pittsburg Pennsylvania
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Recieved package shipped by FEDEX GROUND that was severly damaged in shipping.Called FEDEX and filed a damage claim,they said they needed to pick up the package for inspection. When I received my welder back it was severly damaged again,about 10 times worse than when I received it the first time!I called to report the damage and was sent a damage claim form.I mailed form back and received a DENIAL FOR IMPROPER PREPARED OR PACKED FOR SAFE SHIPPING NOTICE!
I called FEDEX AGAIN and got "it was improperly packaged"and I SAID"BUT THAT DOESN"EXCUSE THE EXTRA DAMAGE WHEN YOU PICKED IT UP DURING INSPECTION"!And again I get "IT WAS NOT PROPPERLY PACKAGED. When I asked for someone in charge I got the big runaround"no one is availble at this time,give me your name and number and someone will contact you in 24-48 hours". It should't take that long!
WARNING!!!! IF you ship something with this company pack it very very well because they could care less how you receive it. If you file a claim they will just denie it for inadequate packaging any ways. BELIEVE ME I WON'T DO ANY BUSNIESS WITH THIS COMPANY AND I HOPE YOU DON'T EITHER.
Jerry d.
ashland, Ohio
U.S.A.
I called FEDEX AGAIN and got "it was improperly packaged"and I SAID"BUT THAT DOESN"EXCUSE THE EXTRA DAMAGE WHEN YOU PICKED IT UP DURING INSPECTION"!And again I get "IT WAS NOT PROPPERLY PACKAGED. When I asked for someone in charge I got the big runaround"no one is availble at this time,give me your name and number and someone will contact you in 24-48 hours". It should't take that long!
WARNING!!!! IF you ship something with this company pack it very very well because they could care less how you receive it. If you file a claim they will just denie it for inadequate packaging any ways. BELIEVE ME I WON'T DO ANY BUSNIESS WITH THIS COMPANY AND I HOPE YOU DON'T EITHER.
Jerry d.
ashland, Ohio
U.S.A.
This report was posted on Ripoff Report on 08/04/2004 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fedex/pittsburg-pennsylvania-15230/fedex-ground-ripoff-of-damage-goods-claim-and-damage-again-during-inspection-of-claim-p-102110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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