Paul Oneil was a cardholder with FIA Card Services. Paul Oneil opened up a Visa credit card in January of 2008. Paul Oneil then called in to FIA Card Services customer service to change his billing address to his legally registered business address of 8350 Wilshire Blvd#200, Beverly Hills, CA 90211. After Paul Oneil confirmed that his billing address was changed, he began to rack up charges in excess of $5,095.52 worth of merchandise from our business. After Paul Oneil received all five packages from our business, he contacted FIA Card Services and claimed that his credit card was lost or stolen. FIA Card Services without question believed Paul Oneil and issued a credit to his account and took the money out of our business account. This is absurd since Paul Oneil claims no knowledge of this address and he in fact has a business legally registered to this address (8350 Wilshire Blvd#200, Beverly Hills, CA 90211). FIA Card Services is negligent in not questioning their card holders even when it is blatantly obvious that fraud is being committed by their cardholders. We have hired a private investigator to investigate this individual so that we can build a solid case and put him away for a while. We have filed a report with the FBI since this is an internet fraud case. We have contacted the State of California Attorney General's Office to file criminal charges against Paul Oneil. We have filed a complaint with the Better Business Bureau (BBB) against FIA Card Services for negligence. We have also filed a complaint with the Public Service Commission (PSC) against FIA Card Services for negligence. We urge everyone to fight back against these ridiculous chargebacks. Together we can do anything!