Complaint Review: Fifth Third Bank - Cincinnati Ohio
- Fifth Third Bank Fifth Third Bank Cincinnati, Ohio U.S.A.
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- Category: Banks
Fifth Third Bank Car loan issues with Fifth Third Bank Cincinnati Ohio
*Consumer Comment: Thanks for the advice!
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I had issues with Fifth Third Bank a while ago on a car loan. I received late notices and charges for payments I had been making on time. I was told by a customer service rep that once a payment recorded as late, they took the late payment out of your next payment. That made your next payment late so it compounded the problem.
I reported the issue to the Federal Reserve Bank of Cleveland ( they are responsible for monitoring issues with Fifth Third). After an investigation, I was told that it was not done intentionally. Miraculously, Fifth Third removed the late payments charges. I also confirmed with the credit reporting agencies that these had been removed from my credit report.
Don't be timid about reporting the abuses to the Federal Reserve. That's what they are there for!
J turner
rochester, New York
U.S.A.
This report was posted on Ripoff Report on 02/15/2009 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fifth-third-bank/cincinnati-ohio/fifth-third-bank-car-loan-issues-with-fifth-third-bank-cincinnati-ohio-424316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Thanks for the advice!
AUTHOR: Mommakris - (U.S.A.)
SUBMITTED: Saturday, February 21, 2009
Thanks for the advice about reporting this bank to the Fed Reserve Bank of Cleveland. I will be filing a report with them. Fifth Third always wants to make sure that you know the conversations are being recorded when you call them. That may just come back to haunt them after this report has been filed. I have now paid the loan in full, but would like to have this whole mess removed from my credit report. Hopefully the Feds can make that happen?
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