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Report: #426509

Complaint Review: Fit-Fac.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Westhampton Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Fit-Fac.com www.fit-fac.com Internet U.S.A.

Fit-Fac.com Illegal charge on credit card Internet

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An authorized charge was put against my credit card on 12/22/08 for 29.95 and again on 1/22/09 for 29.95.

On February 17, 2009 I called the number listed on the credit card and was told that I purchased dietary supplements. I did not purchase any supplements from this company and had never even heard of them.

They were at first adamant that I did this but once I said it was illegal and would contact a lawyer they said I would be credited and transferred me to a supervisor.

I was on hold too long so I hung up and called back and got another person (I am assuming in India) and I explained again and demanded not to be just put on hold. I eventually spoke to an American sounding woman by the name of Coral who said that my account would be credited $29.95 twice.

I am still waiting to see if the credit is applied to my account. I do have the charges in dispute with my credit card company.

Actually my credit card company, Cabela's, gave me this website to report this incident.

Simon
Westhampton, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 02/20/2009 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fit-faccom/internet/fit-faccom-illegal-charge-on-credit-card-internet-426509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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