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Report: #488593

Complaint Review: Flagstar Bank - Internet

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  • Reported By: Janet — San Francisco California USA
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  • Flagstar Bank www.flagstarbank.com Internet United States of America

Flagstar Bank RIPOFF FS Bank reports late payment even though receipt of payment shows date early. Troy, MI Flagstar Bank is blatenly deceptive & anyone who defends this sleazy institution is a total moron loser or a pathetic hard up employee. They charged me a late fee when I paid on the 7th of the month. Internet

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Flagstar Bank has to be one of the, if not the biggest, consumer ripoff, at least this is my experience  When I refinanced back in 2002, I had no idea the broker sold me to these #@%&%^&S !!!
First major mistake, not asking the important questions, I assume this responsibility, ok.  But then problems began in early 2004 when my husband had to file Chaper 13.  Everything fell apart after that  Because we were in bankruptcy, we were placed in theior bankruptcy dept and had to either send the paymen, check or give them the info over the phone and they would do a withdrawal.  I was so freaked because when I sent the payments by check, they would tell me the check had late arrivedor not at all and they of would assess a late payment, eventhough I would send everything overnight express way before the 16th. 
When I saw this was a pattern, I began to give all the my payment information by phone and they would inevitably get that wrong, transposing numbers and therefore would try to draw payment on non existing bank accounts, then assessing me late fees again.  I tried for the longest to correct the problem, sending them all the documentation establishing their errors.  They refused to correct the errors and reverse the charges.  They finally reported me to the credit bureau 60 and 90 days late and ruined my credit.
Fast forward to 2008.  This is so absurd that it's almost laughable.  I was assessed (again) a late charge for payment they claim was received November 18, 2008 which was sent to them by Western Union Quick Collect.  The only problem is that the date on the receipt states I made the payment on November 07, 2008 NOT the 18th.  Flagstar tried to tell me that PROBABLY Western Union sent the payment way after the 7th  because they Flagstar ALWAYS post the payment the day it arrives.  BS!!!!
I know that as soon as Western Union receives cash payment through Quick Collect, it is wired IMMEDIATELY and arrives to it's designated destination within minutes, not 5-7 days later!  They had the actual gall to tell me this BS story!
That is why I have always believed and stated that Flagstar has varied, in place strategic tactics to begin foreclosures.  They purposefully and knowingly with intent create situations regarding the receipt of payment on mortgages to either claim payments never arrived, arrived past the 15, 30 or 60 day period, claim not sufficient funds, etc. 
They intentionally and knowingly withholding notifying customers and withhold payments in order to establish non payment history, late history in order to collect fraudent late fees and begin fraudent forecloseure measures in order to obtain property illegally. 
Please don't bother responding if you want to try and convince us that these banks and mortgage companies don't want our property, that it costs them more money to foreclose and so forth.  ALL LIES!!!  If that were true, they would do everything they could do help people keep their homes.  Even know, they grudginly or even decline to help with loan modification plans.
This has all come down to GREED!!  The shareholders wanted everything.  Our property and holdings and demanded that these banks get it all.  There is some justice though,  they finally lost lots of money, but they still have enough to enjoy life with, maybe not on the same level as before.
I absolutely hate to read where people are so stupid that they actually will defend these institutions.  It really says that they have no forsight because murphy's law establishes that it very probably could affect them at some point in their lives or in the lives of people they care the most about, like parents and children.  I am absolutely amazed at the stupidity and ignorance of people.
I wish they was a moral to this story, but after this last fiasco, it seems that even payments made by Western Union Quiick Collect are at risk for late fees, even when you pay during the first few days of the month.  Nothing is sure anymore and nothing can be taken for granted either.
My heart goes out to all the people who have lost their homes to this greedy behavior that has been sanctioned and cradled by the government.  Absolutely nothing is sacred anymore.  I really feel for all the families that have been abused, assulted, ripped apart, beaten and destroyed by this sleazy cold and calculated tactics called business and all because the rich say "I'm getting mines and yours."

This report was posted on Ripoff Report on 09/01/2009 10:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/flagstar-bank/internet/flagstar-bank-ripoff-fs-bank-reports-late-payment-even-though-receipt-of-payment-shows-dat-488593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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